Subject: New Reply Received - Item return or refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 14 Nov 2022 13:50:15 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Item return or refund  Ticket comment <div dir="auto">Hi dear, any update on this?</div>
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<div>On Mon, 31 Oct 2022, 10:28 am Christine Guevarra Tan, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Thank you for the update. </div>
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<div dir="ltr" class="gmail_attr">On Mon, 31 Oct 2022, 7:15 am Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Christine,</div>
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<div>Thank you for contacting us,</div>
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<div dir="ltr"> We apologize for the inconvenience caused.</div>
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<div dir="ltr">We offer our deepest apologies for the experience you had, and we would like to let you know that this is not the experience we would like our customers to have with us and that we strive to develop our services in order to have the best shopping experience with us next time.<br>
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<div>We really appreciate your patience please note we have escalated the case to the higher authority to follow up with the concerned team directly allow us some time please to resolve the case.</div>
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<div>Feel free to contact us if you need further assistance.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5000205