Subject: RE: Late refund WWD 8283417740
From: Akshay Berry <[email-masked]>
To: Manish Kumar <[email-masked]>, Sampad Sahoo <[email-masked]>, Bharathi Kumar <[email-masked]>, Arunava Mitra <[email-masked]>, Murugapandian Mani <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, Samer Salmeh <[email-masked]>, Arunava Mitra <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 14 Nov 2022 13:01:44 +0000

Hi @Sampad<mailto:[email-masked]> @Bharathi<mailto:[email-masked]>,

Process RMA - 1003232894

Regards,
[Logo  Description automatically generated]
Akshay Berry
Vendor Support & Escalations Specialist
T: +971 4 5172125
Landmark Group HQ, Marina, Dubai, UAE

From: Manish Kumar <[email-masked]>
Sent: Monday, November 14, 2022 4:07 PM
To: Akshay Berry <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohd. Elbadri <[email-masked]>; Samer Salmeh <[email-masked]>; Arunava Mitra <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late refund WWD 8283417740

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Akshay,

Please assist us on the below refund, last repsonse received from the warehouse team - From Warehouse End We made RDO-1954554.
Order number : 8283417740
Item ID : 162575680 - - Kelvin 2-Piece Ceramic Top Coffee Table Set
Tracking ID: 17201098283417740

RMA - 1003232894

Thank you for your help.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohd. Elbadri" <[email-masked]<mailto:[email-masked]>>, "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>, "Arunava Mitra" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 1, 2022 6:49:31 PM
Subject: Re: Late refund  WWD 8283417740

Dear Team,

Kindly assist us to get an update on the below request.

Thank you for your help.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Arunava Mitra" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Elbadri" <[email-masked]<mailto:[email-masked]>>, "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 27, 2022 6:12:38 PM
Subject: Re: Late refund  WWD 8283417740

Dear Arunava,

Kindly check and assist us in getting the refund processed for below RMA.

RMA 1003232894
Order number : 8283417740
Item ID : 162575680 - - Kelvin 2-Piece Ceramic Top Coffee Table Set
Tracking ID: 17201098283417740

Thank you for your help.

Regards,
Manish

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 20, 2022 9:36:59 AM
Subject: Re: Late refund  WWD 8283417740

Hi Samer,

There is a RMA raised on Oct 13. Please do a follow up with the WWD on it, sharing the RMA number with them.

Regards,
Nikhil.
________________________________
From: "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 12 October, 2022 20:18:31
Subject: Late refund  WWD 8283417740

Hi Team,

Order number : 8283417740
Item ID : 162575680 - - Kelvin 2-Piece Ceramic Top Coffee Table Set
Tracking ID: 17201098283417740

As per the customer, the item has been collected, but the refund has not been processed yet, there is no RMA.

Regards,
Samer

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com