Subject: Email was not delivered to [email-masked]
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 14 Nov 2022 10:00:18 +0000

Hi Samer Salmeh,  
  The following message composed by you on ticket 5045597 failed to reach the recipient [email-masked]. 
  Reason: "Email dropped as the email account that you tried to reach does not exist. Please verify the recipient's email address for typos or unnecessary spaces and contact [email-masked].  "
  Message content:  Hi Team,     Please arrange the replacement as per the concept head, customer is chasing us.  Problem Statement:  DAMAGED ITEM  Order Date : Oct 22, 2022 Order ID: 9591522028 Tracking ID: 102884745 store code: Babyshop21183 Item ID:163598099 - Juniors - Juniors Granite Rocker  Assistance Required: Damaged Item Recieved  Issue Description: Customer emailed us informing that he/she received the item on Oct 22, 2022 but the item which they recieved is damaged, customer also provided us the picture of damaged item.   Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.      Thank You, Babyshop Support Team