Subject: New Reply Received - Product information
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 14 Nov 2022 07:48:49 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">Good morning Homecentre,</div>
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<div dir="auto">This information should have been given to me by you after contacting your service provider in kuwait and checking my complaint instead of asking me if they have contacted me or no!!!!!!!!</div>
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<div dir="auto">Really very disappointing after sale service !!!</div>
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<div dir="auto">By the way no one came to fox my closet till now even after calling them more than twenty times and after giving me many appointments that some body will come to fix it !!!!</div>
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<div dir="auto">You are delaying the service till the product is out of warranty which is not acceptable at all </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 3 Nov 2022 at 11:14 AM Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Ahmed,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We apologize for the inconvenience caused.</div>
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<div dir="ltr">Please let us know if you have been contacted to solve the problem</div>
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<div>Please feel free to contact us if you have any further questions.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Home Centre </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5078749