Subject: New Reply Received - Wrong order
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 13 Nov 2022 10:50:49 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Wrong order  Ticket comment <div>Hi .. </div>
<div>any updates about my issue ???? </div>
<div>Please contact with me ASAP</div>
<div>Thax <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div>On Friday, November 11, 2022, 6:27 pm, lamia mohammad &lt;[email-masked]&gt; wrote:</div>
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Hi again, this is the sheet I received wrong size .<div>I wanted 180x200 as I ordered , but the one I received it is 150x200<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDczNzM0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lYGgGMkwJ7fB6078mASLp8jqUucSJxDcn1G56arOm-k" data-id="2044004737348" alt="Inline image" style="width:100%" class="yiv2497799950ymail-preserve-class yiv2497799950inline-image-guid-4DBABCC3-AAEF-4567-BEC0-F1D06FAAB714 yiv2497799950rte-inline-saved-image"><div><br></div>
<span id="yiv2497799950yahoo-rte-cursor-span"></span><br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br><div id="yiv2497799950yqt94586" class="yiv2497799950yqt7149022030">
<div style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0" class="yiv2497799950yahoo-quoted-begin">On Friday, November 11, 2022, 5:56 pm, Max &lt;[email-masked]&gt; wrote:</div>
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<div>Hi Lamia,</div>
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<div>Thank you for contacting us,</div>
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<div>We apologize for the inconvenience caused.</div>
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<div>We would like to inform you that as we can check you have two item in your order and both the item are  Queen fitted sheet  and having the same dimension so can you please confirm exactly which item you received wrong so that we check and assist you further.</div>
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<div>Feel free to contact us if you need further assistance.</div>
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Thank You,<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, Color UI UI Color;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(255, 255, 255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important">Max </span>Support Team
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5240525