Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 12 Nov 2022 16:29:37 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  0557246838 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  0504750270 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9595127479 Bot:    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0504750270            08:15 PM, 12th Nov                     hi                    pls note, in your system showing delivered but i didnt received           08:16 PM, 12th Nov                   Samer                   Hi Dear customer , Thank you for contacting us. I'm Samer. I will be happy to help you.           08:16 PM, 12th Nov                     hi                    my order, its shwoing in your system delivered but i didnt received           08:17 PM, 12th Nov                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:17 PM, 12th Nov                     hi                    9595127479           08:17 PM, 12th Nov                     hi                    pls call me on 0557246838           08:18 PM, 12th Nov                   Samer                   As per the courier your order has been delivered and the proof of delivery has been attached           08:20 PM, 12th Nov                   Samer                            08:20 PM, 12th Nov                     hi                    this not our room           08:20 PM, 12th Nov                     hi                    this not our flat           08:21 PM, 12th Nov                   Samer                   Please check this room and back to us we apologize for that           08:21 PM, 12th Nov                     hi                    this not our room, this is not our flat           08:22 PM, 12th Nov                     hi                    i dont know which building he delivered           08:22 PM, 12th Nov                     hi                             08:24 PM, 12th Nov                     hi                    this is our flat           08:24 PM, 12th Nov                     hi                    pls send me the driver number           08:24 PM, 12th Nov                     hi                    hello           08:27 PM, 12th Nov                   Samer                   We apologize for the inconvenience caused. we will check with the courier and will update you by the details via email id [email-masked]           08:27 PM, 12th Nov                   Samer                   Do you have another inquiry I can assist you with?           08:27 PM, 12th Nov                     hi                    pls send me contact details for the driver           08:27 PM, 12th Nov                   Samer                   Sorry we don't have the courier number we contact them only via email           08:29 PM, 12th Nov                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:29 PM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5253132