Subject: New Reply Received - Re: You haven't collected order number 7393772132
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 12 Nov 2022 15:41:49 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: You haven't collected order number 7393772132  Ticket comment <div>Nobody is answering the phone when i call the max store city center to confirm that i can go and collect my order.<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br>
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<div>On Saturday, November 12, 2022, 5:09 PM, Max &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Tony ,<br><br>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the inconvenience caused</div>
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<div dir="ltr">We can see the order has been placed on Nov 11, 2022 , with the order number 7393772132</div>
<div dir="ltr">As per the status, the order is under shipping to the store and will be ready for collection by tomorrow and will be available for collection for 14 days from the confirmation email received to collect.</div>
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<div>Sorry, we cant change the store address.</div>
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<div>The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4-15 days.</div>
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<div>If you require any further assistance, please feel free to write back to us.</div>
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<div style="margin-top:0px">Thank You,<div id="yiv8378990820yqtfd73781" class="yiv8378990820yqt0264531280">
<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, Color UI UI Color;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important">Max </span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5250939