Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 11 Nov 2022 15:30:19 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div style="direction: rtl">
<img alt="image0.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDY1MjM0NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.7l3bsPJvTuN0YBkvZ-aOB15JTTrg30uq9eHf0d-SGy4" data-id="2044004652345"><br>
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<div dir="rtl">‫أُرسلت من الـ iPhone‬</div>
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<blockquote>‫في 11‏/11‏/2022 الساعة 5:59 م، كتب/كتبت ‏Max ‏&lt;[email-masked]&gt;:‬<br>
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<span dir="rtl" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>مرحباراشد،</span>
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<span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>شكرا لك على تواصلك معنا.</span>
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<font style='font-size: 14px; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif' dir="rtl">الإستبدال غير متاح ولكن يمكنك إعادة منتجات Max الخاصة بك إلى متجر Max ، واستخدام النقود المسترجعة أو مذكرة الائتمان
 لشراء منتج جديد على الفور .لمنتجات (ماكس) </font>
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<span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>يمكنكم استرجاع المنتجات خلال 14 يوم عن طريق إحدى الخيارات التالية:</span>
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<span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="rtl">1- يمكنك الإتصال بفريق دعم العملاء على (800629823) لحجز موعد استلام المنتج المرتجع.</span>
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<span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>2- يمكنك أيضا حجز موعد استلام المنتج المرتجع من عبر الإنترنت عم طريق تسجيل الدخول إلى حسابك والانتقال إلى سجل الطلبات ثم انقر
 على "رقم الطلب" من هذه الصفحة (<a href="https://www.maxfashion.com/sa/ar/)%D8%8C" rel="noreferrer" style='font-size: 14px; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif' dir="ltr">https://www.maxfashion.com/ae/ar/)،</a>
 واختيار المنتجات التي تريد إرجاعها.</span>
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<span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>3- يمكنك زيارة أقرب فرع من (ماكس) و إرجاع المنتج إلى الفرع.</span>
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<span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>شكرا لتعاونكم ونقدر تفهمكم معنا.</span>
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<span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>لا تتردد في التواصل معنا في حال وجود أي إستفسارات أخرى.</span>
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<span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="rtl">شكرا .</span>
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<span dir="rtl" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>فريق الدعم ماكس</span><br>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5246002