Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Nov 2022 16:35:26 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Hi,<div dir="auto"><br></div>
<div dir="auto">Thanks for resolving one of my cases...but what about the other case ?</div>
<div dir="auto"> My order no. 4693128597. PUMA Solid Jog Pants with Pockets and Drawstring Closure . ..worth QR 47 . This Item was also Requested a return and picked up by a centerpoint driver . Please see the attached images for details of item and driver.  But now in the app it's not being shown ...I called customer service they said it's a technical fault. Please resolve this issue. </div>
<div dir="auto">Thanks </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 7 Nov 2022, 7:09 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">
<div dir="ltr">Hi Rafia ,<br><br>
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<div dir="ltr">
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div>​</div>
<div>We apologize for the inconvenience caused.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that we have processed the refund of amount (<span style="color:rgb(51,51,51);font-family:Arial,non-serif;font-size:11px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:700;letter-spacing:normal;text-align:right;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none">QAR</span>  38 ) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:</div>
<div> </div>
<div>Step 1 - Simply log onto your account</div>
<div>Step 2 - Start shopping</div>
<div>Step 3 - Add chosen items to basket</div>
<div>Step 4 - Proceed to checkout</div>
<div>Step 5 - Select the my credit as a payment option</div>
<div><br></div>
<div>Feel free to reach out to us if you need any further assistance.</div>
<div dir="ltr">​</div>
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<div dir="ltr"><br></div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team</div>
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044004289281'>Screenshot_20221106_103232.jpg</a><br />2. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044004289282'>IMG-20221106-WA0000.jpg</a><br />3. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044004289283'>Screenshot_20221107_193546.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5221889