Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Nov 2022 09:47:58 +0000

Hi Samer Salmeh,  
  The following message composed by you on ticket 5057929 failed to reach the recipient [email-masked]. 
  Reason: "Email dropped as the email account that you tried to reach does not exist. Please verify the recipient's email address for typos or unnecessary spaces and contact [email-masked].  "
  Message content:  Hi Team,        Invoice number: 21027103310420221026  Store id: 21027  Country Oman     As per the customer " Yesterday MBD we had purchased RO.20/- + items in Baby Shop and obtained RO.10/- Voucher and for that we had selected an item worth of RO.10/- plus Baby Shop and we were surprised that the counter person mentioned that the item can't be purchased thru the voucher . I had a long chat with counter people and subsequent conversation with Stores In-Charge . It was really a unprofessional answers and lack of awareness counter staff with regard to voucher . There was no display on the item which i had selected like not covered in voucher . Its was of cheating the customer and am a customer purchasing at least RO.500/- as an average per year in your stores and i never expected this kind of wrong approach from Center Point . You should inform the customers by the way of displaying some posters that the items are not covered in voucher. I was cheated yeaterday.     Please check with customer and do the needful.     Regards,  Thank You, Centrepoint Support Team