Subject: New Reply Received - Re: request to add item in confirmed order
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 03 Nov 2022 13:12:41 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: request to add item in confirmed order  Ticket comment <div dir="auto">Thank you for your response.<div dir="auto">It's OK no need to cancel the order </div>
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<div>On Thu, 3 Nov 2022, 3:53 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Maria ,<br><br>
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<div><font color="#333333">Thank you for contacting us,</font></div>
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<div><font color="#333333"> We apologize for the inconvenience caused</font></div>
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<div><font color="#333333">Please note that it is not possible to modify the order or add any products after it has been confirmed. We request you to cancel the order and re-order again.</font></div>
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<div><font color="#333333">Feel free to contact us if you need further assistance.</font></div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5093656