Subject: You have new messages in Group: LSM KSA
From: Freshconnect <[email-masked]>
To: Samer Salmeh <[email-masked]>
Date: Thu, 3 Nov 2022 09:55:40 +0000 (UTC)

Hey Samer Salmeh ,

You have new message(s) in this group.

LSM KSA

N

Malik Ismail

Thanks Naif

welcome

Naif Teni

M

@naif.teni

Mahmoud Emad Elsayed

M

your access role on Freshdesk changed to Sup & global access as requested

Mahmoud Emad Elsayed

M

Please check

Mahmoud Emad Elsayed

N

Mahmoud Emad Elsayed

your access role on Freshdesk changed to Sup & global access as requested

yes just changed. Thank you. checking the chat as well will update u

Naif Teni

N

Email i have access, but for chat still the same.

Naif Teni

M

Naif Teni

Email i have access, but for chat still the same.

check now

Malik Ismail

N

Malik Ismail

check now

yes updated and i have the access now for both Emails and Chat. Thank you guys, how a bout the chilled tkt. let me check it. will update u

Naif Teni

N

all set, thnx

Naif Teni

M

Hi @seeta.seeta

Mahmoud Emad Elsayed

M

who's the supervisor in KSA to communicate with for work related ?

Mahmoud Emad Elsayed

L

Mahmoud Emad Elsayed

who's the supervisor in KSA to communicate with for work related ?

replying to u

LSM Automation Bot

N

Mahmoud Emad Elsayed

who's the supervisor in KSA to communicate with for work related ?

Hi Mahmoud, there is no sup here in KSA for now, also i cant check the productivity again for ksa agents to make sure that agents are meeting the target as required. Thank you in advance.

Naif Teni

L

@naif.teni productivity reports are already shared with you through google sheet where everyone's numbers are updated everyday. Anything else please coordinate with Apoorv Directly. Please do not discuss anything further on this group anymore.

LSM Automation Bot

N

LSM Automation Bot

@naif.teni productivity reports are already shared with you through google sheet where everyone's numbers are updated everyday. Anything else please coordinate with Apoorv Directly. Please do not discuss anything further on this group anymore.

need to pull out the report from the system instead of google sheet, tech is more specific the fill the sheet manually, First is wasting of time. 2 - Human make mistake as it happened the last time we checked. my kind suggest to have access to make it clear and easy for all of us. also the group was created to share any issue here to develop the work. Thank you Saurabh

Naif Teni

L

This group is not for such issues. Kindly discuss case specific issues here only.

LSM Automation Bot

L

We will schedule a report to be sent to your email periodically direct from FD

LSM Automation Bot

L

so you have the info you need

LSM Automation Bot

N

However, just want to deliver my msg and be a part of developing the work and make it smoothly.

Naif Teni

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