Subject: New Reply Received - Re: Your products are on the way
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 03 Nov 2022 03:54:39 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div style='font-family: "Calibri Light", "Helvetica Light", sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)' class="elementToProof">
Dear Sir,</div>
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i don't know how you are saying i didn't reply your mail, please see attached image for wrong item, Please bring my right order</div>
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<div><span style='font-family:"Calibri Light","Helvetica Light",sans-serif'>​Regards,</span></div>
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<div><span style='font-family:"Calibri Light","Helvetica Light",sans-serif'>Ahmed Yousry</span></div>
<div><span style='font-size:12pt; font-family:"Calibri Light","Helvetica Light",sans-serif'>0544427505</span></div>
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<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, November 2, 2022 5:22 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Your products are on the way
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5077818</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Samer Salmeh : </div>
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<div dir="ltr">Hi Ahmed ,<br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.<br>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div style="margin-top:0px; margin-bottom:1rem; box-sizing:border-box">Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0)">Babyshop </span>Support Team</div>
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Attachments :
1. <a href='https://helpae.babyshopstores.com/helpdesk/attachments/2044003985988'>Product Image.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5077818