Subject: Note Added - [#5078749] Product information
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 01 Nov 2022 10:41:35 +0000

Hi ,    Hckmgr.alrai added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5078749    Subject:  Product information   Requester: Dr Ahmed    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team</div>
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<div class="MsoNormal">Kindly check below customer complain we send request from Oct-09, till now still pending.</div>
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<div class="MsoNormal" style="line-height:105%"><b><span style="color:#1F497D">Best Regards,</span></b></div>
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<div class="MsoNormal" style="line-height:105%"><b><span style="color:#1F497D">Amir Abel Fattah</span></b></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%;color:#1F497D">Furniture DTL Al Rai</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%;color:#1F497D">Home Centre - Kuwait</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%;color:#1F497D">M +965 66027052</span></div>
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<a href="http://www.homecentre.com/" rel="noreferrer"><span style="font-size:9.0pt;line-height:105%;color:black">homecentre.com</span></a><span style="font-size:9.0pt;line-height:105%;color:#323E4F"></span>
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<a href="../../../Local/Microsoft/Windows/INetCache/Content.Outlook/UW3RPMYE/madhu.docx" rel="noreferrer"><span style="color:blue;text-decoration:none"><img width="198" height="141" style="width:2.0625in;height:1.4687in" id="Picture_x0020_13" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMzgwNzYzMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-qsS4XmK_T37M6gyVH12PEOwS4KNgsi_yy3L9bIFgGA" data-id="2044003807632" alt="logo"></span></a><span style="color:#323E4F"></span>
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<span style='font-size:9.0pt;line-height:105%;font-family:"Times New Roman",serif;color:black'>FOLLOW US ON</span><span style="color:#323E4F"></span>
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<a href="http://www.facebook.com/Homecentrestores" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_15" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMzgwNzYzMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.bNoSENObIqBecAifeOE6Ar9gWyl6c-QduhedqaqKN3A" data-id="2044003807633"></span></a><a href="http://www.twitter.com/askhomecentre" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_16" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMzgwNzYzNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.E-q0XYrG8HVuMgPtIIg6CEA9V6Pk5VIkkw5mxBSvDns" data-id="2044003807634"></span></a><a href="https://www.youtube.com/user/Homecentrestore" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_17" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMzgwNzYzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Lw4N0fRjRHTynpvTA2q8-3VsHolQ9f06kCFl3R08zps" data-id="2044003807635"></span></a><a href="https://instagram.com/homecentrestores" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_18" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMzgwNzYzNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.JHbCNN9hxM82UmZizopDF0AfuuFawWt0TkFzxKI9pX8" data-id="2044003807636"></span></a><span style="color:#323E4F"></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Homecentre &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, November 01, 2022 1:15 PM<br>
<b>To:</b> Mohamed Kassem &lt;[email-masked]&gt;; Hckmgr Alrai &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5078749] - Product information</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">​Hi  Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Invoice number :211222019785202101209</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Store :Alrai store</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Asper the customer "I bought it from them and i have a problem with the door. They sent an email to maintenance section and they replied that they will come in two days. After that
 nobody came and when O contacted them again they gave me a phone number which I called more than 25 times. Each time they are giving me fake appointments and nobody is coming or even caring to solve my problem !!!!! Very unprofessional customer service and
 disrespect !!!! Not what we expected"</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Please check and do the needful.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Regards,</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5078749:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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