Subject: Note Added - [#4995606] Re: استلمنا طلبك للإرجاع.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 01 Nov 2022 09:24:04 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4995606    Subject:  Re: استلمنا طلبك للإرجاع.    Requester: Shaza Malhem    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">There is no booking linked to the given AWB. Please assist to provide new AWB with booking reference. Thanks.
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<div class="MsoNormal">Important: Please ensure not to choose the non-working day (weekend) as pickup date.
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Aramex International LLC. </span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, November 1, 2022 12:33 PM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;; Eman Helmy &lt;[email-masked]&gt;; Ahmad Alawneh &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4995606] - Re: استلمنا طلبك للإرجاع.</div>
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<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>[CAUTION: EXTERNAL EMAIL] </span></strong><span style="font-size:10.5pt;color:red">This email originated
<strong><span style='font-family:"Calibri",sans-serif'>outside</span></strong> of Aramex.
<strong><span style='font-family:"Calibri",sans-serif'>DO NOT CLICK</span></strong> on
<strong><span style='font-family:"Calibri",sans-serif'>LINKS</span></strong> or <strong>
<span style='font-family:"Calibri",sans-serif'>ATTACHMENTS </span></strong>unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM or a PHISHING email, please forward the email to
<strong><span style='font-family:"Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:red">[email-masked]</span></a>. #BeCyberSmart</span></strong></span><span style="font-size:11.5pt"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,</span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Any update on this.</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Subject : Late pick up</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Problem Statement – Late pick up</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order number: 9588683205</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">NEW Tracking ID: 47737562412</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Address :Liwa hospital  vila 7</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Assistance Required – Need urgent pick up</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Issue Description: the customer has initiate his return request on in 10/7/22</span><span style="font-size:10.5pt;font-family:-apple-system;color:black"> </span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">and
 till now the item/s has/have not been </span><span style="font-size:10.5pt;font-family:-apple-system;color:black">collected.</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"> We request you to kindly arrange urgent </span><span style="font-size:10.5pt;font-family:-apple-system;color:black">collection</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">
 as the customer complains  about the lateness in </span><span style="font-size:10.5pt;font-family:-apple-system;color:black">collection.</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Thank You,<br>
</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">Centrepoint </span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Support Team</span>
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