Subject: Ticket Assigned - Promotions or Gift Vouchers
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 30 Oct 2022 08:23:59 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Promotions or Gift Vouchers Dear ,

Yesterday MBD we had purchased RO.20/- + items in Baby Shop and obtained RO.10/- Voucher and for that we had selected an item worth of RO.10/- plus Baby Shop  and we were surprised that the counter person mentioned that the item can't be purchased thru the voucher . I had a long chat with counter people and subsequent conversation with Stores In-Charge . It was really a unprofessional answers and lack of awareness counter staff with regard to voucher . There was no display on the item which i had selected like not covered in voucher . Its was of cheating the customer and am a customer purchasing at least RO.500/- as an average per year in your stores and i never expected this kind of wrong approach from Center Point . You should inform the customers by the way of displaying some posters that the items are not covered in voucher. I was cheated yeaterday. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5057929