Subject: New Reply Received - 8190065652
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Fri, 28 Oct 2022 12:42:41 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  8190065652  Ticket comment <div>With all due respect, you either don’t know your job or you are trying to lie to me. So which one is it ? </div>
<div>I’m not in kabd area so my order doesn’t fall in that category.</div>
<div>And when I placed my order I had the option for ( express delivery +20 kd extra) or free delivery. </div>
<div>Here is an example I just did with a 100 kd just to teach you your job </div>
<div><img alt="image1.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMzU0ODkzNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.UmrdPn8mh_NnajC0MugoyepWC0VmSroEU_z7rqkCaDM" data-id="2044003548936"></div>
<div><span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)"> </span></div>
<div><span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)"><br></span></div>
<div><span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)"><br></span></div>
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<span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)">So when can I get my money back ? <br></span><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 28 Oct 2022, at 11:21 AM, Homecentre &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div>Hi Talaltaresh,</div>
<div>​</div>
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<div style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; word-break: break-word; box-sizing: border-box; color: rgb(0, 0, 0)' dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div>​</div>
<div>We apologize for the inconvenience caused.</div>
<div> </div>
<div>Please note there is no express delivery and the charge for delivery was KWD20 for all orders less than 300 kwd</div>
<div> </div>
<div>Please feel free to contact us if you have any further questions.</div>
<div> </div>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Home Centre </span>Support Team</div>
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<img id="[email-masked]" alt="Screenshot 2022-10-28 134945.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMzU0ODkzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.OVUxD7AgOj_E40WoBTcBn2vo9-gZvLrrCOO51l0pKn4" data-id="2044003548938">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5015567