Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 27 Oct 2022 07:54:55 +0000

Hi Samer Salmeh,  
  The following message composed by you on ticket 4992385 failed to reach the recipient [email-masked]. 
  Reason: "The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces..  "
  Message content:  Hi Team,  Problem Statement: ELECTRONIC DAMAGED ITEM Order Date : Sep 29, 2022 Order ID: 9578767861 Item ID: 164279616  Assistance Required: Damaged Item received Issue Description: Customer emailed us informing that he/she received the item on  10/2/22 but the item which they received is defected, customer also provided us the video of defected item. Now customer is asking for return and refund/ exchange the item. So we request you to your approval if we can offer return or exchange to customer or not.    Thank You, Centrepoint Support Team