Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 25 Oct 2022 03:49:44 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
This is unbelievable one month and how many follow-up to cancel one item?</div>
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Thanks to cancel my order in full and proceed refund<br>
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Order #9588915178</h1>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, October 19, 2022 4:27 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4992955] - Returns
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<div dir="ltr">Hi Paul ,<br>
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<span style="">Thank you for your patience.</span><br style="box-sizing:border-box">
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<span style="">We’re really sorry if we’ve taken longer than usual to get back to you.</span><br style="box-sizing:border-box">
<br style="box-sizing:border-box">
<span style="">We understand that this would be really frustrating for you, as you haven't received any update for your concern. Please consider this as a rare instance, rest assured our team is working on your issue, and will get back to you as soon as possible.</span><br style="box-sizing:border-box">
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<span style="">Feel free to get in touch with us for further assistance.</span><br style="box-sizing:border-box">
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<span style="">Your friends,</span><br style="box-sizing:border-box">
<span style="">The Support Team</span> </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4992955