Subject: New Reply Received - متى اروح استلم طلبي
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 24 Oct 2022 13:35:23 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  متى اروح استلم طلبي   Ticket comment <div dir="auto">استلمت طلبي جزاكم الله خير <br><br>تم الإرسال من هاتف Huawei الخاص بي</div>
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<br><br>-------- الرسالة الأصلية --------<br>من:‏ Max &lt;[email-masked]&gt;<br>التاريخ:‏ الاثنين، ٢٤ أكتوبر، ٢٠٢٢ ٤:٢٢ م<br>إلى:‏ [email-masked]<br>الموضوع:‏ متى اروح استلم طلبي<br><blockquote><div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5040941</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Samer Salmeh : </div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
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<span dir="rtl">مرحبا ندى,</span><br style="font-size:16px;color:rgb( 0 , 0 , 0 );font-family:'arial' , 'helvetica' , sans-serif , '-apple-system' , 'blinkmacsystemfont' ,">
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<div dir="rtl">شكراً لك على تواصلك معنا.</div>
<div><br style="font-size:16px;color:rgb( 0 , 0 , 0 );font-family:'arial' , 'helvetica' , sans-serif , '-apple-system' , 'blinkmacsystemfont' ,"></div>
<div dir="rtl">يرجى تزويدنا برقم  الطلب لنتمكن من مساعدتك </div>
<div><br style="font-size:16px;color:rgb( 0 , 0 , 0 );font-family:'arial' , 'helvetica' , sans-serif , '-apple-system' , 'blinkmacsystemfont' ,"></div>
<div dir="rtl">لا تترددي بالاتصال بنا للحصول على مزيد من المساعدة.</div>
<div><br style="font-size:16px;color:rgb( 0 , 0 , 0 );font-family:'arial' , 'helvetica' , sans-serif , '-apple-system' , 'blinkmacsystemfont' ,"></div>
<div dir="rtl">أصدقائك،</div>
<div dir="rtl">فريق الدعم</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5040941