Subject: Fwd: Amount deducted by no order was placed
From: Nikhil Bishnoi <[email-masked]>
To: Samer Salmeh <[email-masked]>
Date: Sun, 23 Oct 2022 05:32:07 -0700 (MST)

From: "Malik Ismail" <[email-masked]> 
To: "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]>, "Elbadri" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Friday, 14 October, 2022 15:30:08 
Subject: RE: Amount deducted by no order was placed 

Hi Manish , 

No transaction found. Ask customer to raise dispute to the bank 

Regards 

From: Manish Kumar <[email-masked]> 
Sent: Friday, October 14, 2022 1:48 PM 
To: Malik Ismail <[email-masked]> 
Cc: Nikhil Bishnoi <[email-masked]>; Elbadri <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammed Abdullah, Bahashwan <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Amount deducted by no order was placed 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Malik, 

Please assist us to validate the below drop payment. 

Thank you for your help. 

Regards, 
Manish 

From: "Mohammed Abdullah, Bahashwan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Elbadri" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, October 12, 2022 1:54:09 PM 
Subject: Amount deducted by no order was placed 

Hi Team, 

With reference to the ticket ID : 4937400 

Customer reported that there was a drop payment without placing an order he has shared the details below : 

Aynaz Hassan 
Email id - [ mailto:[email-masked] | [email-masked] ] 
Conact number: +971507056095 

Transaction Details 

Date:21/10/2022 

Ref No: 799265 - 800431 

Merchant Name: LANDMARK RETAIL INVEST DUBAI 

Country: DXB 

Amount: 108.80 AED + 108.80 AED 

Please assist. 

Best regards 

Bahashwan. 

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