Subject: Ticket Assigned - Conversation with Sara
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Oct 2022 16:36:23 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sara Sara                    Good evening           08:24 PM, 19th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:24 PM, 19th Oct                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:24 PM, 19th Oct                     Sara                    1           08:25 PM, 19th Oct                   Centrepoint UAE whatsapp bot                    Hello Sara , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:25 PM, 19th Oct                     Sara                    1           08:25 PM, 19th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           08:25 PM, 19th Oct                     Sara                             08:26 PM, 19th Oct                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           08:26 PM, 19th Oct                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            08:26 PM, 19th Oct                     Sara                    1           08:26 PM, 19th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           08:26 PM, 19th Oct                     Sara                    9590911671           08:26 PM, 19th Oct                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP101922002171    You can also easily track your order from My Account > Order History.             08:26 PM, 19th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:26 PM, 19th Oct                     Sara                    2           08:27 PM, 19th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:27 PM, 19th Oct                     Sara                    1           08:27 PM, 19th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:27 PM, 19th Oct                     Sara                    [email-masked]           08:28 PM, 19th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:28 PM, 19th Oct                   Nikhil                   Hi Sara, My name is.Thank you for contacting us. I will be happy to help you!           08:32 PM, 19th Oct                     Sara                    Hi,  I did an order yesterday with number 9590911671 but i put wrong mobile number  The correct mobile number is 0504495025           08:33 PM, 19th Oct                   Nikhil                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             08:34 PM, 19th Oct                     Sara                    Thank you ?           08:35 PM, 19th Oct                   Nikhil                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:35 PM, 19th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5023234