Subject: New Reply Received - RE: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 Oct 2022 16:18:01 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  RE: Your products are on the way  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Hi,</div>
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<div class="MsoNormal">I just wanted to let you know my kind neighbour brought the package to my house. It was left at their door at a wrong address.</div>
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<div class="MsoNormal">Please inform your courier drivers to make sure they deliver packages to the right address.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Radka</div>
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<div>From: Radka Link &lt;[email-masked]&gt; <br><b>Sent:</b> Monday, October 17, 2022 6:59 AM<br><b>To:</b> 'Centrepoint' &lt;[email-masked]&gt;<br><b>Subject:</b> RE: [#5010184] - RE: Your products are on the way</div>
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<div class="MsoNormal">Hi,</div>
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<div class="MsoNormal">As mentioned below, I DID NOT RECEIVE the package. </div>
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<div class="MsoNormal">Did the courier deliver it to the wrong address? Can you please check where he dropped it off? </div>
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<div class="MsoNormal">There were two boxes of shoes so it was a big package.</div>
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<div class="MsoNormal">Please let me know back urgently.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Radka</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; <br><b>Sent:</b> Sunday, October 16, 2022 9:11 PM<br><b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br><b>Subject:</b> Re: [#5010184] - RE: Your products are on the way</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Radka ,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We apologize for the inconvenience caused.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>As per courier your order, 9590290867  has been delivered successfully </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>If you still believe that you did not receive your order, please contact us again .</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please feel free to contact us if you have any further questions.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Support Team</span></div>
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<span style="font-size:1.0pt;font-family:fdtktid;color:white">5010184:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5010184