Subject: Note Added - [#4997295] Cancel order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 Oct 2022 06:14:53 +0000

Hi ,    FODEL Support UAE added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4997295    Subject:  Cancel order   Requester: E.zewiri    Note Content:   <div dir="ltr">Dear Centrepoint team,<div><br></div>
<div>Noted , will do the needful.<br><div><div dir="ltr" class="gmail_signature"><div dir="ltr">
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<div class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial"><font color="#000000"><span style="font-size:13.3333px">Thank you &amp; kind regards,</span></font></div>
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<span style="font-size:10pt;font-family:Arial,sans-serif;color:black"><b>Ritchel Enriquez |</b> </span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">Customer Support </span>
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<span style="color:rgb(0,0,0);font-family:Arial,sans-serif;font-size:13.3333px">T: +97145571774</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"> | </span><span style="color:rgb(0,0,0);font-family:Arial,sans-serif;font-size:13.3333px">M: +971588372854</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"> | E: </span><u><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(31,78,121)"><a href="mailto:[email-masked]" style="color:rgb(17,85,204)" target="_blank" rel="noreferrer"><span style="color:rgb(31,78,121)">[email-masked]</span></a></span></u>
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<div style="color:rgb(34,34,34)"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div style="color:rgb(136,136,136)"><img src="https://www.fodel.com/assets/images/logo.png" width="200" height="64"></div></div></div></div></div></div></div></div>
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<div>On Sun, Oct 16, 2022 at 12:01 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Hi Team,</div>
<div style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'><br style="box-sizing:border-box"></div>
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Problem Statement: Cancelation </div>
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Order Date : Oct 12, 2022</div>
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Order ID: 9590027160</div>
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Tracking ID: LM682791456</div>
<div style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'><div style="box-sizing:border-box;word-break:break-word">Exp Del Date: 13-10-2022<br style="box-sizing:border-box"><br style="box-sizing:border-box">
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<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Assistance Required: Need Urgent Cancelation</div>
<div style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'><br style="box-sizing:border-box"></div>
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Issue Description: The order was shipped from our side on 10/13/22 but the customer requested to return the order as he put the wrong address so please arrange the return on priority basis.</div>
<div style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'><br style="box-sizing:border-box"></div>
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;margin-top:0px;margin-bottom:1rem'>Thank You,</div>
<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;box-sizing:border-box;display:inline'>Centrepoint </span>Support Team</div>
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                            On
                            Thu, 13 Oct at 12:55 PM
                            <span>,  FODEL Support UAE &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
                            <div dir="ltr">Dear Centrepoint team,<div><br></div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjIyMTA1NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.DaYj0GvkDJ41zcwbVVDYiD5uF2D1CKvgQ9KTamRt5eE" alt="image.png" width="499" height="94"><br><div><div dir="ltr"><div dir="ltr">
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<div class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial"><font color="#000000"><span style="font-size:13.3333px">Thank you &amp; kind regards,</span></font></div>
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<span style="font-size:10pt;font-family:Arial,sans-serif;color:black"><b>Ritchel Enriquez |</b> </span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">Customer Support </span>
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<span style="color:rgb(0,0,0);font-family:Arial,sans-serif;font-size:13.3333px">T: +97145571774</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"> | </span><span style="color:rgb(0,0,0);font-family:Arial,sans-serif;font-size:13.3333px">M: +971588372854</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"> | E: </span><u><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(31,78,121)"><a href="mailto:[email-masked]" style="color:rgb(17,85,204)" rel="noreferrer" target="_blank"><span style="color:rgb(31,78,121)">[email-masked]</span></a></span></u>
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<div style="color:rgb(34,34,34)"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div style="color:rgb(136,136,136)"><img src="https://www.fodel.com/assets/images/logo.png" width="200" height="64"></div></div></div></div></div></div></div></div>
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<div>On Thu, Oct 13, 2022 at 12:29 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div>Hi Team,</div>
<div><br></div>
<div dir="ltr">Problem Statement: Cancelation </div>
<div dir="ltr">Order Date : Oct 12, 2022</div>
<div dir="ltr">Order ID: 9590027160</div>
<div dir="ltr">Tracking ID: LM682791456</div>
<div><div>Exp Del Date: 13-10-2022<br><br>
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<div dir="ltr">Assistance Required: Need Urgent Cancelation</div>
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<div dir="ltr">Issue Description: The order was shipped from our side on 10/13/22 but the customer requested to return the order as he put the wrong address so please arrange the return on priority basis.</div>
<div><br></div>
<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;float:none;box-sizing:border-box;display:inline'>Centrepoint </span>Support Team</div>
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                          <blockquote>
                            On
                            Thu, 13 Oct at  7:06 AM
                            <span>,  E.zewiri &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;  wrote:
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<div id="m_-1437636836891625314m_6598919444565926425tw-ob" style='max-height:999999px;display:block;color:rgb(77,81,86);font-family:Roboto,"Helvetica Neue",Arial,sans-serif;font-size:medium;background-color:rgb(255,255,255)' dir="auto">
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<pre id="m_-1437636836891625314m_6598919444565926425tw-target-text" dir="ltr" style='max-height:999999px;font-size:24px;line-height:32px;border:none;padding:10px 0.14em 10px 0px;font-family:"Google Sans",Roboto,"Helvetica Neue",Arial,sans-serif;overflow:hidden;text-align:left;width:328px;white-space:pre-wrap;color:rgb(32,33,36)'><span lang="en" style="max-height:999999px">want to cancel the order because of the location on delivery is Serena Abu Dhabi I didn't notice I want Serena my community Dubai
Please cancel the order</span></pre>
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