Subject: New Reply Received - Detachable strap missing
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Oct 2022 18:35:39 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Detachable strap missing   Ticket comment <div>Hey Samer</div>
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<div>Thanks for your coordination. Actually i travelled and i couldn’t be able to make the return at this moment. Kindly confirm this as the complaint is resolved.</div>
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<div>Kindly make sure not to repeat the mistake again not only for me for other customers as well.</div>
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<div>Regards,</div>
<div>Nibila<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 16 Oct 2022, at 12:20 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4988672</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Samer Salmeh : </div>
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<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Hi Nibi,</div>
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<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Please check your email and fill in the address details.</div>
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<div>Hi Nibiasiff,<br><br><br>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, ">Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4988672