Subject: Ticket Assigned - Complaint Register
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Oct 2022 11:24:41 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Complaint Register Dear Support, 
This is inform you that very bad support faced from Centrepoint customer service and outlet .
My name is Ashik (shukran # registered mobile number is +965 66544829), I have bought a baby scooter from Centrepoint store in Kuwait ( item# 159094980) , and taken to KSA to my brother son as a gift , but unfortunately when I open the box there was many parts missing from it and we couldn’t assemble it. So we have taken to Centrepoint store in Taif and they couldn’t help us to replace / exchange, so we made call to helpdesk number 8001111027 and we are not happy at all from the helpdesk person Mr. Nasser reply and the way treat us .
So we don’t know what to do as a logic we cannot take back to Kuwait for exchange only and bringing to KSA is not possible at all .
So humble request to Centrepoint team to assist in this matter to get exchange this defective product with good one.

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4942945