Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Oct 2022 05:20:58 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto">Hi Team,<div dir="auto"><br></div>
<div dir="auto">I didn't understand about this compensation you are saying? You are just refunding the original paid amount only right? </div>
<div dir="auto">Or are you giving an extra compensation?</div>
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<div dir="auto">Thanks</div>
<div dir="auto">Robin.</div>
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<div>On Fri, 14 Oct, 2022, 5:56 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Robin,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">Please accept our full apologies for the inconvenience caused to you.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Regarding the damaged item (- Set of 5 - Solid Boyshorts with Elastica) from the order (9587716861), we would like to inform you that we have processed the refund of the amount (AED 25.6) on (10/14/22 ) as compensation for this mistake and the inconvenience.</div>
<div>Kindly note that the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<br style="box-sizing:border-box">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Thank You,</div>
<div>Babyshop Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4939247