Subject: Ticket Assigned - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 14 Oct 2022 08:30:47 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns i am writting for the second time pertaining for my return item ,looks like yo are not bothered to pick up  my item ,my order reference no.  #9588217314 ,you mentioned in previous mail it will be picked up .
can  you do it https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4967461