Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 13 Oct 2022 10:34:32 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.    Ticket comment <font>

</font><div style="margin: 0in 0in 8pt">Dear valued customer, </div>
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</font><div style="margin: 0in 0in 8pt">Thank you for using Aramex shipping services. </div>
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</font><div style="margin: 0in 0in 8pt">We would like to inform that this request/email is marked as
closed, therefore any further responses won't be visible to us. </div>
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</font><div style="margin: 0in 0in 8pt">For future request do not hesitate to send us a new email/
case with a new different subject name to be able to assist you . </div>
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</font><div style="margin: 0in 0in 0pt"><b><span style="color: rgb(192, 0, 0)">Aseel Ali </span></b></div>
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<div style="margin: 0in 0in 0pt"><span style="color: black">Customer Service Executive </span></div>
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<div style="margin: 0in 0in 0pt"><span style="color: black; font-size: 10pt">Aramex International Egypt</span></div>
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<div style="margin: 0in 0in 0pt"><span style="color: black; font-size: 10pt">T.  +01224173478</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 10/12/2022 9:59:00 AM<br><b>To:</b> [email-masked];[email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: RE: [#4961474] -  [CaseReference:CAI/1022/5019]</span>
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</font><div style="margin: 0in 0in 8pt; line-height: normal"><span style="font-size: 12pt">Dear
valued customer,</span></div>
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</font><div style="margin: 0in 0in 8pt; line-height: normal"><span style="font-size: 12pt">Thank
you for using Aramex shipping services.</span></div>
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</font><div style="margin: 0in 0in 8pt; line-height: normal"><span style="font-size: 12pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin">We would
like to remind you of the below request.</span></div>
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</font><div style="margin: 0in 0in 8pt; line-height: normal"><span style="font-size: 12pt">Please
don’t hesitate to contact us for any further assistance.</span></div>
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</font><div style="margin: 0in 0in 0pt; line-height: normal"> </div>
<span style="font-size: 12pt"><div style="margin: 0in 0in 0pt; line-height: normal"><font>

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<div style="margin: 0in 0in 0pt"><b><span style="color: rgb(192, 0, 0)">Aseel Ali </span></b></div>
<div style="margin: 0in 0in 0pt; line-height: normal"><font>

</font></div>
<div style="margin: 0in 0in 0pt"><span style="color: black">Customer Service Executive </span></div>
<div style="margin: 0in 0in 0pt; line-height: normal"><font>

</font></div>
<div style="margin: 0in 0in 0pt"><span style="color: black; font-size: 10pt">Aramex
International Egypt</span></div>
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</font></div>
<div style="margin: 0in 0in 0pt"><span style='color: rgb(217, 217, 217); font-family: "Calibri Light",sans-serif; font-size: 8pt'>_____________________________________</span></div>
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<div style="margin: 0in 0in 0pt"><span lang="en-AE" style="color: black; font-size: 7pt; mso-ansi-language: #4C09"> </span></div>
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<div style="margin: 0in 0in 0pt"><span style="color: black; font-size: 10pt">T. 
+01224173478</span></div>
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</font></div></span><div style="margin: 0in 0in 0pt; line-height: normal"> </div>
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<b><span style='font-family: "Times New Roman"; font-size: 12pt'>From:</span></b><span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 10/6/2022 3:28:00 PM<br><b>To:</b> [email-masked];[email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: RE: [#4961474] -  [CaseReference:CAI/1022/5019]</span>
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<br><div>Dear valued customer,</div>
<div> kindly note that your shipment number 47782716774, was delivered on 10/5/2022 4:02:00 PM signed by Ali Youssef as please check again and advise us <br><font>

</font>
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<div style="margin: 0in 0in 0pt"><b><span style="color: rgb(192, 0, 0)">Aseel Ali </span></b></div>
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</font></div>
<div style="margin: 0in 0in 0pt"><span style="color: black">Customer Service Executive </span></div>
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</font></div>
<div style="margin: 0in 0in 0pt"><span style="color: black; font-size: 10pt">Aramex
International Egypt</span></div>
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</font></div>
<div style="margin: 0in 0in 0pt"><span style='color: rgb(217, 217, 217); font-family: "Calibri Light",sans-serif; font-size: 8pt'>_____________________________________</span></div>
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<div style="margin: 0in 0in 0pt"><span style="color: black; font-size: 10pt">T. 
+01224173478</span></div>
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<b><span style='font-family: "Times New Roman"; font-size: 12pt'>From:</span></b><span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 10/6/2022 3:08:00 PM<br><b>To:</b> [email-masked];[email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: RE: [#4961474] -</span>
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<div class="MsoNormal">Dears <a id="OWAAM2002B45B120E48C08B8D73F50CBDE050" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family: "Calibri",sans-serif; text-decoration: none'>@Service Center - CAI E-commerce A</span></a>
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<div class="MsoNormal">Please assist. </div>
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size: 12pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size: 10pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size: 10pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size: 10pt">T.  +966 115121821</span></div>
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<span style="width: 150px; height: 80px; margin-top: 151px; margin-left: 303px; mso-ignore: vglayout">[Attached Image]</span><a href="https://www.aramex.com/" rel="noreferrer"><span style='color: windowtext; font-family: "Helvetica",sans-serif; font-size: 7.5pt; text-decoration: none'>[Attached Image]</span></a><span style='font-family: "Helvetica",sans-serif; font-size: 8pt'> </span><a href="https://www.facebook.com/aramex" rel="noreferrer"><span style='color: windowtext; font-family: "Helvetica",sans-serif; font-size: 7.5pt; text-decoration: none'>[Attached Image]</span></a><span style='font-family: "Helvetica",sans-serif; font-size: 7.5pt'> </span><a title="https://twitter.com/aramex" href="https://twitter.com/aramex" rel="noreferrer"><span style='color: windowtext; font-family: "Helvetica",sans-serif; font-size: 7.5pt; text-decoration: none'>[Attached Image]</span></a><span style='font-family: "Helvetica",sans-serif; font-size: 7.5pt'> </span><a title="https://www.instagram.com/aramex" href="https://www.instagram.com/aramex" rel="noreferrer"><span style='color: windowtext; font-family: "Helvetica",sans-serif; font-size: 7.5pt; text-decoration: none'>[Attached Image]</span></a><span style='font-family: "Helvetica",sans-serif; font-size: 7.5pt'> </span><a title="https://www.youtube.com/aramextv" href="https://www.youtube.com/aramextv" rel="noreferrer"><span style='color: windowtext; font-family: "Helvetica",sans-serif; font-size: 7.5pt; text-decoration: none'>[Attached Image]</span></a><span style='font-family: "Helvetica",sans-serif; font-size: 7.5pt'> </span><a title="https://www.linkedin.com/company/aramex" href="https://www.linkedin.com/company/aramex" rel="noreferrer"><span style='color: windowtext; font-family: "Helvetica",sans-serif; font-size: 7.5pt; text-decoration: none'>[Attached Image]</span></a>
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<b>From:</b> Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, October 6, 2022 3:02 AM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;; Ahmad Alawneh &lt;[email-masked]&gt;; [email-masked]<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4961474] -</div>
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<strong><span style='color: red; font-family: "Calibri",sans-serif; font-size: 10.5pt'>[CAUTION: EXTERNAL EMAIL] </span></strong><span style="color: red; font-size: 10.5pt">This email originated
<strong><span style='font-family: "Calibri",sans-serif'>outside</span></strong> of Aramex.
<strong><span style='font-family: "Calibri",sans-serif'>DO NOT CLICK</span></strong> on
<strong><span style='font-family: "Calibri",sans-serif'>LINKS</span></strong> or <strong>
<span style='font-family: "Calibri",sans-serif'>ATTACHMENTS </span></strong>unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM or a PHISHING email, please forward the email to
<strong><span style='font-family: "Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color: red">[email-masked]</span></a>. #BeCyberSmart</span></strong></span><span style="font-size: 11.5pt"></span>
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<div class="MsoNormal"><span style='font-family: "Segoe UI",sans-serif; font-size: 10.5pt'>AWB: 47782716774</span></div>
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The above shipment has not been delivered to the recipient yet. </span></div>
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Kindly arrange delivery of this shipment on a priority</span></div>
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Regards,</span></div>
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<span style='font-family: "Segoe UI",sans-serif; font-size: 10.5pt'><br>
</span><span style='color: white; font-family: "fdtktid",serif; font-size: 1pt'>4961474:1125156</span><span style='font-family: "Segoe UI",sans-serif; font-size: 10.5pt'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4961474