Subject: Ticket Assigned - damaged item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Oct 2022 08:50:27 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  damaged item Hello,

I have received 1 damaged item in my order.
order number is  9589855935
<https://www.centrepointstores.com/ae/en/my-account/order/9589855935?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_AE_en>
.
Damaged item name is- *wet n wild Silk Finish Lipstick - 3.6 gms *
Color: E536A Dark Wine

Also attached are images of the item, it still has its full plastic
packaging unopened.
But damage can be viewed from its transparent packaging.

How can I send this back and get the proper product or the money back.

Regards
Kunjika
0524216229

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4997904