Subject: Ticket Assigned - RE: Urgent Refund status
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 12 Oct 2022 14:39:42 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: Urgent Refund status 
Dear Nisha,

Any update on the status of the refund?

Thanks,
Charissa

From: splash awm <[email-masked]>
Sent: Tuesday, October 4, 2022 12:55 PM
To: Saloni Lakhia <[email-masked]>; Charissa MariePastor <[email-masked]>; Nisha Balakrishna <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Varun Sharma <[email-masked]>; Akshay Berry <[email-masked]>; Splash <[email-masked]>; Jithin Joseph <[email-masked]>; Dhruv Contractor <[email-masked]>; Suhana Valappil <[email-masked]>
Subject: RE: Urgent Refund status

Dear Team,

Kindly update us on status refund.
Customer is calling multiple times and asking for the status. Kindly contact the customer and give her appropriate answer.

Thanks & Regards,
Mylene

From: Saloni Lakhia <[email-masked]<mailto:[email-masked]>>
Sent: 30 September 2022 11:10
To: Charissa MariePastor <[email-masked]<mailto:[email-masked]>>; Nisha Balakrishna <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Varun Sharma <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Splash <[email-masked]<mailto:[email-masked]>>; Jithin Joseph <[email-masked]<mailto:[email-masked]>>; Dhruv Contractor <[email-masked]<mailto:[email-masked]>>; splash awm <[email-masked]<mailto:[email-masked]>>; Suhana Valappil <[email-masked]<mailto:[email-masked]>>
Subject: Re: Urgent Refund status

@Nisha Balakrishna<mailto:[email-masked]>

Regards,
Saloni Lakhia
E-Com Merchandiser

From: Charissa MariePastor <[email-masked]<mailto:[email-masked]>>
Date: Friday, 30 September 2022 at 11:09 AM
To: Saloni Lakhia <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>, Varun Sharma <[email-masked]<mailto:[email-masked]>>, Akshay Berry <[email-masked]<mailto:[email-masked]>>, Splash <[email-masked]<mailto:[email-masked]>>, Jithin Joseph <[email-masked]<mailto:[email-masked]>>, Dhruv Contractor <[email-masked]<mailto:[email-masked]>>, splash awm <[email-masked]<mailto:[email-masked]>>, Suhana Valappil <[email-masked]<mailto:[email-masked]>>
Subject: RE: Urgent Refund status

Dear Saloni,

Kindly check below the status of the refund of the customer.

Thanks,
Charissa

From: splash awm <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, September 29, 2022 9:03 PM
To: Charissa MariePastor <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Varun Sharma <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Splash <[email-masked]<mailto:[email-masked]>>; Jithin Joseph <[email-masked]<mailto:[email-masked]>>; Dhruv Contractor <[email-masked]<mailto:[email-masked]>>
Subject: RE: Urgent Refund status

Dear Team,

Any update on this?

Regards,
Catalina
From: splash awm
Sent: 28 September 2022 11:50
To: Charissa MariePastor <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Varun Sharma <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Splash <[email-masked]<mailto:[email-masked]>>; Jithin Joseph <[email-masked]<mailto:[email-masked]>>
Subject: Urgent Refund status

Dear Team,

Kindly do the needful.

Problem Statement: Refund Complain
Customer Name: Rehab
Customer Contact Number: 0508362328
Assistance Required: Process The Refund

Issue Description: The customer returned items in Al wahda mall splash store ,Abu Dhabi on 10th September 2022, but till now the refund has not been processed. Please contact the customer and solve the problem as soon as possible

Best Regards,
Catalina

4225212:11251 SPLASH AWM, UAE
CUG  : +971 526902736

Mobile: (Catalina) +971 501663239
Mobile: (MYLENE) +971 566923793
Mobile: (JOYCE) +971 554845967
Email:[email-masked]
Address: P.O. Box 26881, Dubai, UAE
Online: www.splashfashions.com | www.landmarkgroupme.com
 <http://facebook.com/splashfashions>   <http://twitter.com/splashfashions>
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