Subject: Note Added - [#4791389]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Oct 2022 07:24:03 +0000

Hi ,    Tharindu Rajapaksha added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4791389    Subject:     Requester: hind khalaf alkhass    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Viren,</div>
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<div class="MsoNormal">Please kindly update the status of below refund.</div>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="799" style="width:599.0pt;margin-left:.1pt;border-collapse:collapse">
<tbody>
<tr style="height:19.5pt">
<td width="115" style="width:86.0pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Order No</span></b></div>
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</td>
<td width="203" style="width:152.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Customer Name</span></b></div>
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<td width="153" style="width:115.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Phone #</span></b></div>
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<td width="167" style="width:125.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Amt</span></b></div>
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<td width="161" style="width:121.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Store</span></b></div>
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<td width="115" style="width:86.0pt;border-top:none;border-left:solid windowtext 1.0pt;border-bottom:solid windowtext 1.0pt;border-right:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal" align="right" style="text-align:right"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>8171653064</span></b></div>
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<td width="203" style="width:152.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Smr Saba</span></b></div>
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<td width="153" style="width:115.0pt;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal" align="right" style="text-align:right"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:red'>55717267</span></b></div>
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<td width="167" style="width:125.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal" align="right" style="text-align:right"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>22.28</span></b></div>
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<td width="161" style="width:121.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>CP Alrai</span></b></div>
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<div class="MsoNormal">Thanks and Best Regards</div>
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<div class="MsoNormal">Tharindu Rajapaksha</div>
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<div class="MsoNormal">Coordinator – Accounts</div>
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<div class="MsoNormal">Landmark Group - Kuwait</div>
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<div class="MsoNormal">+965 98 00 1796</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Tharindu Rajapaksha <br>
<b>Sent:</b> Monday, October 10, 2022 12:02 PM<br>
<b>To:</b> Cp Cashoperations &lt;[email-masked]&gt;<br>
<b>Cc:</b> Akshay Berry &lt;[email-masked]&gt;; Reshmaa KJ &lt;[email-masked]&gt;; Malik Ismail &lt;[email-masked]&gt;; Faraz Lohani &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Mohammad
 Shababe Quamar &lt;[email-masked]&gt;; Ajith Pillai &lt;[email-masked]&gt;; Reddy Prasad &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Geetanjali Gadpelly &lt;[email-masked]&gt;; Shajan
 Joy &lt;[email-masked]&gt;; Rahul Nerkar (TCS) &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4791389] -</div>
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<div class="MsoNormal">Dear Viren,</div>
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<div class="MsoNormal">Please kindly update the status of below E Com Refund.</div>
<div></div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="799" style="width:599.0pt;margin-left:.1pt;border-collapse:collapse">
<tbody>
<tr style="height:19.5pt">
<td width="115" style="width:86.0pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Order No</span></b></div>
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</td>
<td width="203" style="width:152.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Customer Name</span></b></div>
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</td>
<td width="153" style="width:115.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Phone #</span></b></div>
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</td>
<td width="167" style="width:125.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Amt</span></b></div>
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</td>
<td width="161" style="width:121.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Store</span></b></div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:19.5pt">
<td width="115" style="width:86.0pt;border-top:none;border-left:solid windowtext 1.0pt;border-bottom:solid windowtext 1.0pt;border-right:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal" align="right" style="text-align:right"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>8171653064</span></b></div>
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</td>
<td width="203" style="width:152.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Smr Saba</span></b></div>
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<div></div>
</td>
<td width="153" style="width:115.0pt;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal" align="right" style="text-align:right"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:red'>55717267</span></b></div>
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</td>
<td width="167" style="width:125.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal" align="right" style="text-align:right"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>22.28</span></b></div>
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</td>
<td width="161" style="width:121.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>CP Alrai</span></b></div>
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</td>
</tr>
</tbody>
</table>
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<div class="MsoNormal">Thanks and Best Regards</div>
<div></div>
<div></div>
<div class="MsoNormal">Tharindu Rajapaksha</div>
<div></div>
<div></div>
<div class="MsoNormal">Coordinator – Accounts</div>
<div></div>
<div></div>
<div class="MsoNormal">Landmark Group - Kuwait</div>
<div></div>
<div></div>
<div class="MsoNormal">+965 98 00 1796</div>
<div></div>
<div></div>
</div>
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<div> </div>
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<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
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<b>From:</b> Cp Cashoperations &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, October 3, 2022 9:55 AM<br>
<b>To:</b> Tharindu Rajapaksha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reshmaa KJ &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ajith Pillai &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Geetanjali Gadpelly &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shajan Joy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rahul Nerkar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4791389] -</div>
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<div class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">Dear Tharindu,</span></div>
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<div class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D"></span></div>
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<div class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">With reference to trailing mail, please find attached acknowledgement copy</span></div>
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<div class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D"></span></div>
<div> </div>
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<div class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">Other we have called customer but still not came to collect.</span></div>
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<div></div>
<div class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D"></span></div>
<div> </div>
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<div class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">Regards</span></div>
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<div></div>
<div class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">Viren</span></div>
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<div class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D"></span></div>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Tharindu Rajapaksha <br>
<b>Sent:</b> Sunday, October 02, 2022 10:35 AM<br>
<b>To:</b> Cp Cashoperations &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reshmaa KJ &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ajith Pillai &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Geetanjali Gadpelly &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shajan Joy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rahul Nerkar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4791389] -</div>
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<div></div>
</div>
</div>
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<div> </div>
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<div class="MsoNormal">Dear Viren,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Please kindly update the status of below E Com Refunds Pending.</div>
<div></div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="799" style="width:599.0pt;margin-left:.1pt;border-collapse:collapse">
<tbody>
<tr style="height:19.5pt">
<td width="115" style="width:86.0pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Order No</span></b></div>
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<div></div>
</td>
<td width="203" style="width:152.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Customer Name</span></b></div>
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<div></div>
</td>
<td width="153" style="width:115.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Phone #</span></b></div>
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</td>
<td width="167" style="width:125.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Amt</span></b></div>
<div></div>
<div></div>
</td>
<td width="161" style="width:121.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Store</span></b></div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:19.5pt">
<td width="115" style="width:86.0pt;border-top:none;border-left:solid windowtext 1.0pt;border-bottom:solid windowtext 1.0pt;border-right:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal" align="right" style="text-align:right"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>8171653064</span></b></div>
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<div></div>
</td>
<td width="203" style="width:152.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Smr Saba</span></b></div>
<div></div>
<div></div>
</td>
<td width="153" style="width:115.0pt;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal" align="right" style="text-align:right"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:red'>55717267</span></b></div>
<div></div>
<div></div>
</td>
<td width="167" style="width:125.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal" align="right" style="text-align:right"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>22.28</span></b></div>
<div></div>
<div></div>
</td>
<td width="161" style="width:121.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>CP Alrai</span></b></div>
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<div></div>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="799" style="width:599.0pt;margin-left:.1pt;border-collapse:collapse">
<tbody>
<tr style="height:19.5pt">
<td width="115" style="width:86.0pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Order No</span></b></div>
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</td>
<td width="203" style="width:152.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Customer Name</span></b></div>
<div></div>
<div></div>
</td>
<td width="153" style="width:115.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Phone #</span></b></div>
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<div></div>
</td>
<td width="167" style="width:125.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Amt</span></b></div>
<div></div>
<div></div>
</td>
<td width="161" style="width:121.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Store</span></b></div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:19.5pt">
<td width="115" style="width:86.0pt;border-top:none;border-left:solid windowtext 1.0pt;border-bottom:solid windowtext 1.0pt;border-right:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal" align="right" style="text-align:right"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>8374253768</span></b></div>
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<td width="203" style="width:152.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'> </span></b></div>
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<td width="153" style="width:115.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal" align="right" style="text-align:right"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:red'>97784212</span></b></div>
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</td>
<td width="167" style="width:125.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal" align="right" style="text-align:right"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>160.11</span></b></div>
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</td>
<td width="161" style="width:121.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>CP Alrai</span></b></div>
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</td>
</tr>
</tbody>
</table>
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<div> </div>
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<div> </div>
<div></div>
<div>
<div class="MsoNormal">Thanks and Best Regards</div>
<div></div>
<div></div>
<div class="MsoNormal">Tharindu Rajapaksha</div>
<div></div>
<div></div>
<div class="MsoNormal">Coordinator – Accounts</div>
<div></div>
<div></div>
<div class="MsoNormal">Landmark Group - Kuwait</div>
<div></div>
<div></div>
<div class="MsoNormal">+965 97 2 808 46</div>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
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<b>From:</b> Tharindu Rajapaksha <br>
<b>Sent:</b> Tuesday, September 27, 2022 10:10 AM<br>
<b>To:</b> Cp Cashoperations &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> FW: [#4791389] -</div>
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<div class="MsoNormal">Dear Viren,</div>
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<div class="MsoNormal">I have sent this yesterday. Hope you already got it. Please kindly contact customer and get it done please.
</div>
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<div>
<div class="MsoNormal">Thanks and Best Regards</div>
<div></div>
<div></div>
<div class="MsoNormal">Tharindu Rajapaksha</div>
<div></div>
<div></div>
<div class="MsoNormal">Coordinator – Accounts</div>
<div></div>
<div></div>
<div class="MsoNormal">Landmark Group - Kuwait</div>
<div></div>
<div></div>
<div class="MsoNormal">+965 97 2 808 46</div>
<div></div>
<div></div>
</div>
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<div> </div>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
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<b>From:</b> Tharindu Rajapaksha <br>
<b>Sent:</b> Monday, September 26, 2022 1:52 PM<br>
<b>To:</b> Cp Cashoperations &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reshmaa KJ &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ajith Pillai &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Geetanjali Gadpelly &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shajan Joy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rahul Nerkar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> FW: [#4791389] -</div>
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<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">Please refer below Ecom Refund and Money will handover today to Driver.</div>
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<div class="MsoNormal">Please kindly contact Customer and do the needful to handover mentioned value. Please kindly take a Civil ID Copy and get the acknowledgement together Value, Date and signature.</div>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="596" style="width:447.0pt;margin-left:.1pt;border-collapse:collapse">
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<td width="115" style="width:86.0pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Order No</span></b></div>
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<td width="153" style="width:115.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Phone #</span></b></div>
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<td width="167" style="width:125.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Amt</span></b></div>
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<td width="161" style="width:121.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>Store</span></b></div>
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<td width="115" style="width:86.0pt;border-top:none;border-left:solid windowtext 1.0pt;border-bottom:solid windowtext 1.0pt;border-right:none;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal" align="right" style="text-align:right"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>8374253768</span></b></div>
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<div></div>
</td>
<td width="153" style="width:115.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal" align="right" style="text-align:right"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:red'>97784212</span></b></div>
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<div></div>
</td>
<td width="167" style="width:125.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal" align="right" style="text-align:right"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>160.11</span></b></div>
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</td>
<td width="161" style="width:121.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.5pt">
<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:black'>CP Alrai</span></b></div>
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</td>
</tr>
</tbody>
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<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal">Thanks and Best Regards</div>
<div></div>
<div></div>
<div class="MsoNormal">Tharindu Rajapaksha</div>
<div></div>
<div></div>
<div class="MsoNormal">Coordinator – Accounts</div>
<div></div>
<div></div>
<div class="MsoNormal">Landmark Group - Kuwait</div>
<div></div>
<div></div>
<div class="MsoNormal">+965 97 2 808 46</div>
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</div>
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<div> </div>
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<b>From:</b> Tharindu Rajapaksha <br>
<b>Sent:</b> Monday, September 26, 2022 12:17 PM<br>
<b>To:</b> Nikhil Bishnoi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reshmaa KJ &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ajith Pillai &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Geetanjali Gadpelly &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shajan Joy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rahul Nerkar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4791389] -</div>
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<div class="MsoNormal">Dear Nikhil,</div>
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<div> </div>
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<div class="MsoNormal">Is it possible for you to share the name of Customer as well as I could not find this order details from Hybriss. I usually send money to location together with the name of customer mentioned in Hybriss system based on order Number so When
 pay customer they can verify the name with Civil ID Copy.</div>
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<div> </div>
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<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal">Thanks and Best Regards</div>
<div></div>
<div></div>
<div class="MsoNormal">Tharindu Rajapaksha</div>
<div></div>
<div></div>
<div class="MsoNormal">Coordinator – Accounts</div>
<div></div>
<div></div>
<div class="MsoNormal">Landmark Group - Kuwait</div>
<div></div>
<div></div>
<div class="MsoNormal">+965 97 2 808 46</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
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<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
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<b>From:</b> Nikhil Bishnoi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, September 26, 2022 11:09 AM<br>
<b>To:</b> Tharindu Rajapaksha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reshmaa KJ &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ajith Pillai &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Geetanjali Gadpelly &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shajan Joy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rahul Nerkar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#4791389] -</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>Hi Tharindu,</span></div>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>With regards to the refund for the Order ID 8374253768,, the customer has confirmed that he can visit Al Rai store to collect the cash. Also, please ask the store
 team to contact the customer on +96597784212 once the amount has reached them for pay out.</span></div>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>Thank you for your help.</span></div>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>Nikhil.</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>
<hr align="center">
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<b><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>From:
</span></b><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>"Rahul Nerkar" &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;<br>
<b>To: </b>"Akshay Berry" &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;,
 "Reshmaa KJ" &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;, "Malik Ismail"
 &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;, "Faraz Lohani" &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;,
 "Escalations Dxbteam" &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;,
 "Nikhil Bishnoi" &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;<br>
<b>Cc: </b>"Tharindu Rajapaksha" &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;,
 "Mohammad Shababe Quamar" &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;,
 "Ajith Pillai" &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;, "Reddy
 Prasad" &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;, "Centrepoint"
 &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;, "Geetanjali Gadpelly"
 &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;, "Shajan
 Joy" &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;<br>
<b>Sent: </b>Sunday, 25 September, 2022 09:50:46<br>
<b>Subject: </b>Re: [#4791389] -</span>
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<span class="contentpasted0"><span style="font-size:12.0pt;color:black;background:white">Dear Faraz/Malik/Akshay/Reshmaa/Nikhil,</span></span><span style="font-size:12.0pt;color:black">
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<div></div>
<div></div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white">
<span class="contentpasted0"><span style="font-size:12.0pt;color:black;background:white">Cash refund is approved by Shajan sir for Order no. </span></span><span class="contentpasted0"><span style="font-size:10.5pt;color:#201F1E;background:white">8374253768
 amount KWD-160.110/- . Please update the location to </span></span><span class="gaoya"><span style="font-size:10.5pt;color:#201F1E;background:white">@Tharindu Rajapaksha</span></span><span class="contentpasted0"><span style="font-size:10.5pt;color:#201F1E;background:white"> from
 which location customer want to collect cash refund.</span></span><span style="font-size:12.0pt;color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-size:12.0pt;color:black"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white">
<span class="contentpasted0"><span style="font-size:10.5pt;color:#201F1E;background:white">Regards,</span></span><span style="font-size:12.0pt;color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span class="contentpasted0"><span style="font-size:10.5pt;color:#201F1E;background:white">Rahul Nerkar</span></span><span style="font-size:12.0pt;color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>
<hr align="center">
</span></div>
<div id="divRplyFwdMsg">
<div class="MsoNormal">
<b><span style="color:black">From:</span></b><span style="color:black"> Rahul Nerkar (TCS) &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Sent:</b> Tuesday, September 20, 2022 4:55 PM<br>
<b>To:</b> Akshay Berry &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Reshmaa KJ &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Malik Ismail &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Faraz Lohani &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Escalations Dxbteam &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Nikhil Bishnoi &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Cc:</b> Tharindu Rajapaksha &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Mohammad Shababe Quamar &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Ajith Pillai &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Reddy Prasad &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Centrepoint &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Geetanjali Gadpelly &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Shajan Joy &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Subject:</b> Re: [#4791389] -</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>
</span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Dear Faraz/Malik/Akshay/Reshmaa/Nikhil,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:12.0pt;color:black"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:12.0pt;color:black;background:white">Cash refund is approved by Shajan sir for Order no. </span><span style="font-size:10.5pt;color:#201F1E;background:white">8374253768 amount KWD-116.110/- . Please update the location
 to </span><a id="OWAAM971589" href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;text-decoration:none'>@Tharindu Rajapaksha</span></a><span style="font-size:10.5pt;color:#201F1E;background:white"> from
 which location customer want to collect cash refund.</span><span style="font-size:12.0pt;color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt;color:black"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;color:#201F1E;background:white">Regards,</span><span style="font-size:12.0pt;color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;color:#201F1E;background:white">Rahul Nerkar</span><span style="font-size:12.0pt;color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt;color:black"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt;color:black"></span></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>
<hr align="center">
</span></div>
<div id="x_divRplyFwdMsg">
<div class="MsoNormal">
<b><span style="color:black">From:</span></b><span style="color:black"> Shajan Joy &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Sent:</b> Tuesday, September 20, 2022 4:37 PM<br>
<b>To:</b> Rahul Nerkar (TCS) &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Ajith Pillai &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Reddy Prasad &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Nagamuni Reddy N &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Tharindu Rajapaksha &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Mohammad Shababe Quamar &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Centrepoint &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Geetanjali Gadpelly &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Faraz Lohani &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Akshay Berry &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Reshmaa KJ &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Malik Ismail &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Subject:</b> RE: [#4791389] -</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>
</span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="xxmsonormal"><span style="color:black">Dear Rahul,</span></div>
<div></div>
<div></div>
<div class="xxmsonormal"><span style="color:black"> </span></div>
<div></div>
<div></div>
<div class="xxmsonormal"><span style="color:black">Approved as discussed.</span></div>
<div></div>
<div></div>
<div class="xxmsonormal"><span style="color:black"> </span></div>
<div></div>
<div></div>
<div class="xxmsonormal"><span style="color:black">Regards</span></div>
<div></div>
<div></div>
<div class="xxmsonormal"><span style="color:black">Shajan Joy</span></div>
<div></div>
<div></div>
<div class="xxmsonormal"><span style="color:black"> </span></div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="xxmsonormal">
<b><span style="color:black">From:</span></b><span style="color:black"> Rahul Nerkar (TCS) &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;
<br>
<b>Sent:</b> Monday, September 19, 2022 7:19 AM<br>
<b>To:</b> Shajan Joy &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Ajith Pillai &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Reddy Prasad &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Nagamuni Reddy N &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Tharindu Rajapaksha &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Mohammad Shababe Quamar &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Centrepoint &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Geetanjali Gadpelly &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Faraz Lohani &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Akshay Berry &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Reshmaa KJ &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Malik Ismail &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Subject:</b> Re: [#4791389] -</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="xxmsonormal"><span style="color:black"> </span></div>
<div></div>
<div></div>
<div>
<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black">Dear Shajan Sir,</span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black">Please approve the cash refund for the below mentioned in trailing email.</span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black">Regards, </span>
<span style="color:black"></span>
</div>
<div></div>
<div></div>
<div>
<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black">Rahul Nerkar.</span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">
<hr align="center">
</span></div>
<div id="x_x_divRplyFwdMsg">
<div class="xxmsonormal">
<b><span style="color:black">From:</span></b><span style="color:black"> Rahul Nerkar (TCS) &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Sent:</b> Monday, September 12, 2022 8:38 AM<br>
<b>To:</b> Shajan Joy &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Ajith Pillai &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Reddy Prasad &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Nagamuni Reddy N &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Tharindu Rajapaksha &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Mohammad Shababe Quamar &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Centrepoint &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Geetanjali Gadpelly &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Faraz Lohani &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Akshay Berry &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Reshmaa KJ &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Malik Ismail &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Subject:</b> Re: [#4791389] - </span>
</div>
<div></div>
<div></div>
<div>
<div class="xxmsonormal"><span style="color:black"> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black">Dear Shajan Sir/Ajith Sir/Reddy Sir,</span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal">
<span class="xxxxelementtoproof"><span style="font-size:12.0pt;color:black;background:white">Please approve a cash refund for Order no. </span></span><span class="xxxxelementtoproof"><span style="font-size:10.5pt;color:#201F1E;background:white">8374253768
 amount KWD-116.110/- No records found in KPAY.</span></span><span style="font-size:12.0pt;color:black">
</span><span style="color:black"></span>
</div>
<div></div>
<div></div>
<div>
<div class="xxmsonormal" style="background:white">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal" style="background:white">
<span style="font-size:10.5pt;color:#201F1E;background:white">Order No. 8374253768 not available in Hybris, so we found the Fort ID/ Merchant ID- 158516679400061838 from Payfort.com by using order no.8374253768
 and we are getting result purchase details but refund details not showing in below screen shot.  </span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal" style="margin-bottom:12.0pt;background:white"><span style="color:black"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="xxmsonormal" style="background:white">
<span style="font-size:10.5pt;color:#201F1E;background:white">For checking refund credited to customer account or not, We use the Merchant ID- 158516679400061838 &amp; we get result from KPAY- NO record found as mentioned
 in below screen shot (2), means refund not credited to customer account.</span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal" style="background:white">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal" style="background:white">
<span style="font-size:12.0pt;color:black">Please approve a cash refund.</span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal" style="background:white">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal" style="background:white">
<span style="font-size:12.0pt;color:black"><img width="1366" height="768" style="width:14.2291in;height:8.0in" id="x_x_Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjEwNDkxNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.xIVq0R1ao21uICBXn-i3YGOKAfCu_9r08ZQpMe-U8Yo" data-id="2044002104916"></span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal" style="background:white">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal" style="background:white">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal" style="background:white">
<span style="font-size:12.0pt;color:black"><img width="1366" height="768" style="width:14.2291in;height:8.0in" id="x_x_Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjEwNDkxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9LN_70KbQ8U0qT1tvYj1OnJyfjWNiftjqVP-MO8PWYw" data-id="2044002104917"></span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal" style="background:white">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal" style="background:white">
<span style="font-size:12.0pt;color:black">Regards,</span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div class="xxmsonormal">
<span class="xxxxelementtoproof"><span style="font-size:12.0pt;color:black;background:white">Rahul Nerkar.</span></span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">
<hr align="center">
</span></div>
<div id="x_x_x_divRplyFwdMsg">
<div class="xxmsonormal">
<b><span style="color:black">From:</span></b><span style="color:black"> Rahul Nerkar (TCS) &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Sent:</b> Thursday, September 8, 2022 4:08 PM<br>
<b>To:</b> Shajan Joy &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Tharindu Rajapaksha &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Mohammad Shababe Quamar &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Centrepoint &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Geetanjali Gadpelly &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Reddy Prasad &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Faraz Lohani &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Akshay Berry &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Reshmaa KJ &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Malik Ismail &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Subject:</b> Re: [#4791389] - </span>
</div>
<div></div>
<div></div>
<div>
<div class="xxmsonormal"><span style="color:black"> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black">Dear Shajan Sir,</span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
</div>
<div></div>
<div></div>
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<div>
<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black">Please approve a cash refund for Order no. </span><span style="font-size:10.5pt;color:#201F1E;background:white">8374253768 amount KWD-116.110/- No records found in KPAY.</span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal">
<span style="font-size:10.5pt;color:#201F1E;background:white">Order No. 8374253768 not available in Hybris, so we found the Fort ID/ Merchant ID- 158516679400061838 from Payfort.com by using order no.8374253768 and we are getting result
 purchase details but refund details not showing in below screen shot.  </span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal" style="margin-bottom:12.0pt"><span style="color:black"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="xxmsonormal">
<span style="font-size:10.5pt;color:#201F1E;background:white">For checking refund credited to customer account or not, We use the Merchant ID- 158516679400061838 &amp; we get result from KPAY- NO record found as mentioned in below screen
 shot (2)</span><span style="color:black"></span>
</div>
<div></div>
<div></div>
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<div>
<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
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<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
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<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black"><img width="1366" height="768" style="width:14.2291in;height:8.0in" id="x_x_Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjEwNDkxNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.xIVq0R1ao21uICBXn-i3YGOKAfCu_9r08ZQpMe-U8Yo" data-id="2044002104916"></span><span style="color:black"></span>
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<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
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<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
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</div>
<div>
<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black"><img width="1366" height="768" style="width:14.2291in;height:8.0in" id="x_x_Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjEwNDkxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9LN_70KbQ8U0qT1tvYj1OnJyfjWNiftjqVP-MO8PWYw" data-id="2044002104917"></span><span style="color:black"></span>
</div>
<div></div>
<div></div>
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<div>
<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black">Regards,</span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxmsonormal">
<span style="font-size:12.0pt;color:black">Rahul Nerkar.</span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">
<hr align="center">
</span></div>
<div id="x_x_x_x_divRplyFwdMsg">
<div class="xxmsonormal">
<b><span style="color:black">From:</span></b><span style="color:black"> Mohammad Shababe Quamar &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Sent:</b> Thursday, September 8, 2022 1:21 PM<br>
<b>To:</b> Rahul Nerkar (TCS) &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Geetanjali Gadpelly &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Centrepoint &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Reddy Prasad &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Tharindu Rajapaksha &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Subject:</b> RE: [#4791389] - </span>
</div>
<div></div>
<div></div>
<div>
<div class="xxmsonormal"><span style="color:black"> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="xxxxxmsonormal"><span style="color:black">Hi Rahul,</span></div>
<div></div>
<div></div>
<div class="xxxxxmsonormal"><span style="color:black"> </span></div>
<div></div>
<div></div>
<div class="xxxxxmsonormal"><span style="color:black">As per PAYFORT amount is deducted from the customer's account, however, not doesn’t process.</span></div>
<div></div>
<div></div>
<div class="xxxxxmsonormal"><span style="color:black"> </span></div>
<div></div>
<div></div>
<div class="xxxxxmsonormal"><span style="color:black">Amount deducted date: 26-03-2020</span></div>
<div></div>
<div></div>
<div class="xxxxxmsonormal"><span style="color:black">Amount : 160.110 KWD</span></div>
<div></div>
<div></div>
<div class="xxxxxmsonormal"><span style="color:black">Amount Status : Accepted</span></div>
<div></div>
<div></div>
<div class="xxxxxmsonormal"><span style="color:black"> </span></div>
<div></div>
<div></div>
<div class="xxxxxmsonormal">
<span style="color:black"><img width="1275" height="117" style="width:13.2812in;height:1.2187in" id="x_x_x_x_x__x005f_x0000_i1036" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjEwNDkxOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.kkl85Z4npyIPy5YCP-8xcFg8hqlgfnHIXSbzOW5d4Ew" data-id="2044002104918"></span><span style="color:black"></span>
</div>
<div></div>
<div></div>
<div class="xxxxxmsonormal"><span style="color:black"> </span></div>
<div></div>
<div></div>
<div>
<div class="xxxxxmsonormal">
<b><span style="color:black">Thanks &amp; Regards,</span></b><span style="color:black"></span>
</div>
<div></div>
<div></div>
<div class="xxxxxmsonormal"><span style="color:black"> <img width="144" height="63" style="width:1.5in;height:.6562in" id="x_x_x_x_x_Picture_x0020_63" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjEwNDkxOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MI_fKaGUXGkjaj9lR5-IWWEgtP2fHmjTAD93TLakMZM" data-id="2044002104919" alt="Shape

Description automatically generated with medium confidence"></span></div>
<div></div>
<div></div>
<div class="xxxxxmsonormal">
<b><span style="color:black">Shababe Quamar</span></b><span style="color:black"></span>
</div>
<div></div>
<div></div>
<div class="xxxxxmsonormal">
<span style="color:black"><img width="283" height="12" style="width:2.9479in;height:.125in" id="x_x_x_x_x_Picture_x0020_56" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjEwNDkyMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QZJ3z4P6jeUdQx8jtKWFOuyeGt7bT_1iLMCNM2vC9ps" data-id="2044002104920" alt="[email-masked]"></span><span style="color:black"></span>
</div>
<div></div>
<div></div>
<div class="xxxxxmsonormal"><span style="color:black">+971 4 517 4278</span></div>
<div></div>
<div></div>
<div class="xxxxxmsonormal"><span style="color:black">Landmark Group HQ, Marina, Dubai, UAE.</span></div>
<div></div>
<div></div>
<div class="xxxxxmsonormal">
<a href="http://www.landmark.digital/" target="_blank" rel="noreferrer"><span style="color:#0563C1">www.landmark.digital</span></a><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div class="xxxxxmsonormal"><span style="color:black"> </span></div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="xxxxxmsonormal">
<b><span style="color:black">From:</span></b><span style="color:black"> Rahul Nerkar (TCS) &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;
<br>
<b>Sent:</b> Thursday, September 8, 2022 11:51 AM<br>
<b>To:</b> Mohammad Shababe Quamar &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Geetanjali Gadpelly &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Centrepoint &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Reddy Prasad &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Tharindu Rajapaksha &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Subject:</b> Re: [#4791389] -</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="xxxxxmsonormal"><span style="color:black"> </span></div>
<div></div>
<div></div>
<div>
<div class="xxxxxmsonormal">
<span style="font-size:12.0pt;color:black">Dear Shababe Sir,</span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxxxxmsonormal">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxxxxmsonormal">
<span style="font-size:12.0pt;color:black">I have check in KPAY no record found against the FORT ID/Merchant ID -158516679400061838.<img width="1366" height="768" style="width:14.2291in;height:8.0in" id="x_x_x_x_x_Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjEwNDkyMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4jHblPXmd4Eh1ud9lsjXDs1Ov4S0vCrE6eeKSqIG3-M" data-id="2044002104921"></span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxxxxmsonormal">
<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xxxxxmsonormal">
<span style="font-size:12.0pt;color:black">Regards, </span>
<span style="color:black"></span>
</div>
<div></div>
<div></div>
<div>
<div class="xxxxxmsonormal">
<span style="font-size:12.0pt;color:black">Rahul Nerkar.</span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">
<hr align="center">
</span></div>
<div id="x_x_x_x_x_divRplyFwdMsg">
<div class="xxxxxmsonormal">
<b><span style="color:black">From:</span></b><span style="color:black"> Mohammad Shababe Quamar &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Sent:</b> Thursday, September 8, 2022 11:30 AM<br>
<b>To:</b> Rahul Nerkar (TCS) &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Geetanjali Gadpelly &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Centrepoint &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Reddy Prasad &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Tharindu Rajapaksha &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Subject:</b> RE: [#4791389] - </span>
</div>
<div></div>
<div></div>
<div>
<div class="xxxxxmsonormal"><span style="color:black"> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="xxxxxxmsonormal"><span style="color:black">Hi Rahul,</span></div>
<div></div>
<div></div>
<div class="xxxxxxmsonormal"><span style="color:black"> </span></div>
<div></div>
<div></div>
<div class="xxxxxxmsonormal"><span style="color:black">Please see the below mention detail.</span></div>
<div></div>
<div></div>
<div class="xxxxxxmsonormal"><span style="color:black"> </span></div>
<div></div>
<div></div>
<div class="xxxxxxmsonormal">
<span style="color:black"><img width="1275" height="117" style="width:13.2812in;height:1.2187in" id="x_x_x_x_x_x_Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjEwNDkxOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.kkl85Z4npyIPy5YCP-8xcFg8hqlgfnHIXSbzOW5d4Ew" data-id="2044002104918"></span><span style="color:black"></span>
</div>
<div></div>
<div></div>
<div class="xxxxxxmsonormal"><span style="color:black"> </span></div>
<div></div>
<div></div>
<div>
<div class="xxxxxxmsonormal">
<b><span style="color:black">Thanks &amp; Regards,</span></b><span style="color:black"></span>
</div>
<div></div>
<div></div>
<div class="xxxxxxmsonormal"><span style="color:black"> <img width="144" height="63" style="width:1.5in;height:.6562in" id="x_x_x_x_x_x_Picture_x0020_63" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjEwNDkxOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MI_fKaGUXGkjaj9lR5-IWWEgtP2fHmjTAD93TLakMZM" data-id="2044002104919" alt="Shape

Description automatically generated with medium confidence"></span></div>
<div></div>
<div></div>
<div class="xxxxxxmsonormal">
<b><span style="color:black">Shababe Quamar</span></b><span style="color:black"></span>
</div>
<div></div>
<div></div>
<div class="xxxxxxmsonormal">
<span style="color:black"><img width="283" height="12" style="width:2.9479in;height:.125in" id="x_x_x_x_x_x_Picture_x0020_56" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjEwNDkyMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QZJ3z4P6jeUdQx8jtKWFOuyeGt7bT_1iLMCNM2vC9ps" data-id="2044002104920" alt="[email-masked]"></span><span style="color:black"></span>
</div>
<div></div>
<div></div>
<div class="xxxxxxmsonormal"><span style="color:black">+971 4 517 4278</span></div>
<div></div>
<div></div>
<div class="xxxxxxmsonormal"><span style="color:black">Landmark Group HQ, Marina, Dubai, UAE.</span></div>
<div></div>
<div></div>
<div class="xxxxxxmsonormal">
<a href="http://www.landmark.digital/" target="_blank" rel="noreferrer">www.landmark.digital</a><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div class="xxxxxxmsonormal"><span style="color:black"> </span></div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="xxxxxxmsonormal">
<b><span style="color:black">From:</span></b><span style="color:black"> Rahul Nerkar (TCS) &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;
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<b>Sent:</b> Wednesday, September 7, 2022 11:58 AM<br>
<b>To:</b> Mohammad Shababe Quamar &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Geetanjali Gadpelly &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 Centrepoint &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Reddy Prasad &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Tharindu Rajapaksha &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Subject:</b> Re: [#4791389] -</span>
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<span style="font-size:12.0pt;color:black">Dear Shababe Sir,</span><span style="color:black"></span>
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<span style="font-size:12.0pt;color:black;background:white">Order no. </span><span style="font-size:10.5pt;color:#201F1E;background:white">8374253768 not find in Hybris.  Please provide transaction ID if available, then we will find
 another in KPAY &amp; this order is old of 2020.</span><span style="color:black"></span>
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<span style="font-size:10.5pt;color:#201F1E;background:white">Regards,</span><span style="color:black"></span>
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<span style="font-size:12.0pt;color:black"> </span><span style="color:black"></span>
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<span style="font-size:10.5pt;color:#201F1E;background:white">Rahul Nerkar.</span><span style="color:black"></span>
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<b><span style="color:black">From:</span></b><span style="color:black"> Centrepoint &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Sent:</b> Wednesday, September 7, 2022 11:46 AM<br>
<b>To:</b> Geetanjali Gadpelly &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Rahul Nerkar (TCS) &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Tharindu Rajapaksha &lt;</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Subject:</b> Fwd: [#4791389] - </span>
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<b><i><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:indianred'>CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt;color:black">Hi Rahul,</span><span style="color:black"></span>
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<span style="font-size:10.5pt;color:black">The order is for 2020 and that is the reason it is not showing on hybris. The customer is complaining that he has received only 1 item and the rest have not been received and asking for the
 refund.</span><span style="color:black"></span>
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<span style="font-size:10.5pt;color:black">Please find attached the screenshot customer has shared for the order confirmation.</span><span style="color:black"></span>
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<span style="font-size:10.5pt;color:black">Regards,</span><span style="color:black"></span>
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<span style="font-size:10.5pt;color:black">Nikhil.</span><span style="color:black"></span>
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<span style="font-size:10.5pt;color:black"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4791389:1125156</span><span style="font-size:10.5pt;color:black">
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