Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Oct 2022 18:08:41 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">Thank you for the clarification. Should I order again the same item? </div>
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<div>On Tue, Oct 11, 2022, 13:39 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi manzar,</div>
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<div dir="ltr">Thanks for reaching out to us and giving us the opportunity to serve you.<br> <br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br> <br>During quality check we found out that these item were not in a good condition to be sold and they were the last of their stock hence we took them out of your order and refunded you for them.now it's available in stock you can order it <br> <br>We will not be happy either if you receive bad items in your order, this is the reason why these items were cancelled and you received a notification regarding the same.<br><br>I will mark this support case as Resolved now. In case you have any further questions or concerns regarding this order, please feel free to reply back to this email.<br> <br>Hope this helps and have a great evening! Stay Safe!<br> <br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4981030