Subject: Ticket Assigned - RE: DED Case Order 9577981187
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Oct 2022 13:04:23 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: DED Case Order 9577981187 +@Nitish Pandey<mailto:[email-masked]>

From: Malik Ismail <[email-masked]>
Sent: Thursday, October 6, 2022 10:59 AM
To: Sanket Sable <[email-masked]>
Subject: DED Case Order 9577981187
Importance: High

Hi @Sanket<mailto:[email-masked]> ,

Below item not working properly and customer shared attached report from service center mentioned there is connectivity issue and they unable to verify serial number.

Customer raised complaint to DED claiming that item not original .

Order delivered 12-07-2022. However, as per customer she was travelling and just start using last month.

Please advise if we can go ahead and accept return.

Order 9577981187
164279605 - - Apple Airpods 3rd Generation

[A picture containing text, clipart  Description automatically generated]
Malik Ismail
Digital Team | Landmark Group
T: +97145172086

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4968183