Subject: New Reply Received - Cannot link the app with my shukran card
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 10 Oct 2022 19:12:17 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Cannot link the app with my shukran card  Ticket comment <div dir="ltr">
<span style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0)">To whom may concern, </span>
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<div style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0)">I tried to verified my mobile number but I do not receive any code on my mobile and This was the same problem before until the block my account.</div>
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<div style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0)">Regards, </div>
<div style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0)">Nafeesa Fakhroo</div>
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<div>On 10 Oct 2022, at 1:59 PM, Homecentre &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Nafeesa ,</div>
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<div>Thank you for getting in touch with us.</div>
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<div>We have checked on your account details and see that your Shukran card is not linked. It is pending because the verification step was not completed. </div>
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<div>Your Shukran card has been delinked and unblocked, Now we request you to link your Shukran account again to link your Shukran card, please follow the below steps:</div>
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<div>1- Log in your account.</div>
<div>2- Go to My account &gt; Shukran &gt; Link your account here.</div>
<div>3- Follow the provided steps on the webpage</div>
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<div>We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.</div>
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<div>If you face any issue while linking your Shukran account then please contact the Shukran support team on 800–SHUKRAN (800–7485726), or email [email-masked] at to update your card information (mobile or email), and then you will be able to receive
 the verification code to link your card successfully.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4985496