Subject: New Reply Received - Exchanging the bed
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 10 Oct 2022 13:43:29 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Exchanging the bed  Ticket comment <div style="direction: ltr">How many days i have to wait today becomes 12 days </div>
<div style="direction: ltr">After 14 days you will say we can’t exchange </div>
<div style="direction: ltr">I need someone to contact with me immediately by phone </div>
<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 10 Oct 2022, at 4:24 PM, Homecentre &lt;[email-masked]&gt; wrote:<br><br>
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<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial' dir="ltr">We sincerely apologize for any inconvenience caused, <br style="box-sizing: border-box"><br style="box-sizing: border-box">We have forwarded your query to the concerned team again and will be in touch with you asap to assist you in resolving this concern.</div>
<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>We request you to please allow us some time so we can work on this and do the needful.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4954023