Subject: Ticket Assigned - Regarding my order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Oct 2022 12:31:45 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Regarding my order Good evening!

I have order online to collect my package in the store, then I was sent an
email saying the order wasn’t processed and no amount was deducted from my
card, yet the amount was actually deducted! I need my refund as soon as
possible. My order number is 8189687069.

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4985843