Subject: New Reply Received - Congrats! Here’s your Gift Voucher - HELP
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 09 Oct 2022 13:39:41 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Congrats! Here’s your Gift Voucher - HELP  Ticket comment <div dir="ltr">
<div class="gmail_default" style="font-family:verdana,sans-serif">Dear,<br><br>This is just to inform you that the offered discount code is not working, please find attached screenshot for your reference. </div>
<div class="gmail_default" style="font-family:verdana,sans-serif"><br></div>
<div class="gmail_default" style="font-family:verdana,sans-serif">Please do needful as soon as possible. </div>
<div class="gmail_default" style="font-family:verdana,sans-serif"><br></div>
<div class="gmail_default" style="font-family:verdana,sans-serif">With regards</div>
<div class="gmail_default" style="font-family:verdana,sans-serif">Rakesh</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Oct 4, 2022 at 3:53 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr"><span style='color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline' dir="ltr">Hi  Rakesh,</span></div>
<div>
<span dir="ltr" style='color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline'>​</span><br>
</div>
<div dir="ltr">
<div>
<span style="font-size:11pt"> </span><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">​</span><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">Thank
you for getting in touch with us.</span>
</div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'> </span></div>
<div style="margin:0cm 0cm 12pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">For the inconvenience caused, we’d like to give you a voucher worth AED 50 for you to use it on your next purchase at <a href="http://xxxxxxxx.com/" rel="noreferrer" target="_blank"><span style="color:rgb(31,115,183)"></span></a><a href="https://www.maxfashion.com/ae/en/department/boys" dir="ltr" rel="noreferrer" target="_blank">https://www.maxfashion.com</a></span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">The
voucher code you need to apply at checkout is 050-64M3-XGPH-G57X-NP  *Terms and conditions apply</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'> </span></div>
<div style="margin:0cm 0cm 12pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>Once again, sincere apologies, and
thank you for your patience.</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>Your
friends,</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'> </span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>The
Support Team</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'> </span></div>
<div style="margin:0cm 0cm 12pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>* Terms and conditions:</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>1.
This voucher code is valid till 04.11.2022 23:59:00</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">2. The voucher can be spent on a threshold of 100 </span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>3. Voucher is only valid on <a href="http://www.xxxxxxxxxxxx.com/" rel="noreferrer" target="_blank"><span style="color:rgb(31,115,183)" dir="ltr"></span></a><a href="https://www.maxfashion.com/ae/en/department/boys" rel="noreferrer" target="_blank">https://www.maxfashion.com/ae/en/department/boys</a>a</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>4.
The voucher code can only be used once, on a single transaction – per
head/credit card/registration. </span></div>
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Attachments :
1. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2044001888765'>Capture.PNG</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4955419