Subject: Re: [#4940406] - d
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 09 Oct 2022 12:29:03 +0000

Hi Samer Salmeh,  ​This Issues has Resolved.      
                           
                            On
                            Sat, 1 Oct at  2:03 PM
                            ,  Homecentre <[email-masked]>  wrote:
                             
  Hi Samer Salmeh,  We will try send the team before 04/10/2022  

                           
                            On
                            Fri, 30 Sep at 12:08 PM
                            ,  Samer Salmeh <[email-masked]>  wrote:
                             
 Hi Team,  Problem Statement:  WWD DAMAGED ITEM Order Date : Sep 19, 2022 Order ID: 8186880365 Tracking ID: 19487598186880365 Item ID:163700915 - - Lorenzo Daybed with Trundle Bed - 90x200 cm  Assistance Required: Damaged Item Recieved 
 
 Issue Description: Customer emailed us informing that he/she received the item on 28/09/2022 but the item which they recieved is damaged, customer also provided us the video of damaged item.  
 
 Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.  Regards, Samer