Subject: Ticket Assigned - RE: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Oct 2022 11:32:17 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: We’ve received your return request. This is the attached picture that requested by cs to proof that the location link for the return is not working . ارفقت الصورة اللي توضح ان الرابط  الموقع "location"اللي موجود في ايميل الاسترجاع لا یعمل وبهذا تكون تاخرت عملية الاسترجاع لعشرة ايام..
-------- Original message --------From: Centrepoint <[email-masked]> Date: 29/09/2022  8:16 pm  (GMT+04:00) To: Maha mahdi <[email-masked]> Subject: We’ve received your return request. 

	

			

						

									
										Please update your pickup address.

							

				

		

				

			

						

									

								

						

									

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Thank you for submitting your Click & Collect return request

Hi Maha mahdi, you’re almost there! You can finish returning this product in a few easy steps:

    

                

                            

                                
                                 
                                 1. Update your pick-up address 
                                 
                                    Please enter it 
                                    here
                                     so we know where to collect your items from. Your return cannot be processed without a pickup address.

                                

                        

                

                            

                                
                                 
                                 2. Confirm your pick-up
                                 Our courier partner will send you an SMS to arrange your return pick-up. Your pickup should take place in 2-3 business days.

                                

                    

                    

                                

                                 
                                 3. Hand over your return
                                 Wrap and seal your products in their original packaging, with all tags intact. Our courier partner will give you an acknowledgement receipt when they collect it.

                                

                    

                    

                                

                                 
                                     4. Receive your refund

                                                                                        Your product will take 3-5 business days to reach our warehouse.

                                            We'll take 1 business day to conduct a quality check.

                                            Your refund will be issued in 2-7 business days after the quality check.

                                

                    

        

        

                    
                        Once we transfer your refund, it may take up to 48 hours to reflect in your bank account.

             

	

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4938720