Subject: Ticket Assigned - Return request 1003072966 for order 9584484359
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 06 Oct 2022 07:35:15 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Return request 1003072966 for order 9584484359 Good day,

My order has still not been collected yet.
I tried to return in store, but they would not accept because of the online
return request.

Please advise.

Thank you,
Mrs Fourie
0555010623

On Sat, 3 Sept 2022, 12:24 Max Fashion, <[email-masked]> wrote:

> Here’s what you need to do next.
> 
> <https://www.maxfashion.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Download our apps now
> <https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> iPhone
> <https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> 
> Women
> <https://www.maxfashion.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Men
> <https://www.maxfashion.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Girls
> <https://www.maxfashion.com/ae/en/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Boys
> <https://www.maxfashion.com/ae/en/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Shoes
> <https://www.maxfashion.com/ae/en/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Inspiration
> <https://www.maxfashion.com/ae/en/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>
> We’ve received your return request.
>
> Hi Ivis Fourie, thank you for getting in touch with us. Here’s how your
> return 1003072966 for order 9584484359 will work.Our delivery partner
> will pick up your return in around 2-5 business days.
> *Order Details *
>
> Item
>
> Description
>
> Total Price
> *MAX*
> Solid Tunic with 3/4 Sleeves and Belt
> Color: Red
> Size: 18
> Quantity: 1 AED 29.7
> *MAX*
> Checked Shirt with Short Sleeves and Button Closure
> Color: White
> Size: 18
> Quantity: 1 AED 22.5
>
> Total *AED 52.2*
> 1. Box up your return
>
> Please include the invoice, price tags and any warranty information.
> 2. Hand over your return
>
> Our delivery partner will pick it up from your doorstep.
> 3. Receive your refund
>
> This will be issued after we receive your products in our warehouse and
> conduct a quality check.
> Here's how your refund works:
>
>    - If you’ve paid by Cash on Delivery, your refund will be credited to
>    your My Credit balance under your account.
>    - Refunds to your Credit Card or Debit Card may take 4-15 business
>    days to process.
>    - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent
>    will also be credited to your My Credit balance.
>
> 
> Need help? Get in touch
>
>  <[email-masked]?Body=Contacted>
>
> *Write us an email now*, we'll get back to you as fast as we can.
>  <https://www.facebook.com/MaxFashionMENA>
>
> *Connect with us* on your favourite social network.
>  <https://twitter.com/maxfashionMENA>
>
> Reach out in 140 characters! We are *@maxfashionMENA*.
>
> *Call us on 800–MAXUAE (800-629823).*
> 7 days a week, 24 hours a day
> 
> © 2022 Retail World Limited
> Privacy Policy
> <https://www.maxfashion.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> | Terms & Conditions
> <https://www.maxfashion.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4909810