Subject: New Reply Received - Re: Your refund is on its way
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 05 Oct 2022 10:26:10 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div>Please note that the mattress was collected 1 month before the daybed </div>
<div>Let your team check there warehouse </div>
<div>It was collected more than 2 months ago </div>
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<div>Regards</div>
<div>Raghad<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 5 Oct 2022, at 12:28 PM, Homecentre &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr"><div dir="ltr">Hi Raghad</div></div>
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<div dir="ltr"><div dir="ltr"> Thank you for reaching out to us and giving us the opportunity to serve you.<div>
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<div>We sincerely apologize for any inconvenience caused, </div>
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<div dir="ltr">The refund has been processed for returned item  Lorenzo Daybed with Trundle  on order  8175525011to your Card number: 559324******5785 on  10/5/22 and the process take7 -14 days according to bank norms.As per the system the Comfort Sleep Spring Single Mattress has not been collected yet from you.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4962879