Subject: Note Added - [#4846093] Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Oct 2022 12:07:28 +0000

Hi ,    Ajmal Mohammed added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4846093    Subject:  Product information   Requester: Ameena274445    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><b>Hi All, </b></div>
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<div>From: Sanjeewa Indragith &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, October 3, 2022 12:36 PM<br>
<b>To:</b> Ajmal Mohammed &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Akshay Berry &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4846093] - Product information</div>
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<div class="MsoNormal">Dear Ajmal </div>
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<div class="MsoNormal">This is for CP RIFFA Pls response immediately </div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Gill Sans MT",sans-serif;color:#806000'>Sanjeewa Indragith
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<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Gill Sans MT",sans-serif'>Operation Incharge - BCC</span></i></b></div>
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<span style='font-size:10.0pt;font-family:"Gill Sans MT",sans-serif;color:#806000'>Mobile:
</span><span style='font-size:10.0pt;font-family:"Gill Sans MT",sans-serif'>+973 33322059<span style="color:#BF8F00"></span></span>
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<span style='font-size:10.0pt;font-family:"Helv",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in'>Email :</span><span style='font-size:10.0pt;font-family:"Helv",sans-serif;border:none windowtext 1.0pt;padding:0in'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, October 3, 2022 11:52 AM<br>
<b>To:</b> Ajmal Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sanjeewa Indragith &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4846093] - Product information</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none">@Sanjeewa Indragith</span></a>
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none">@Ajmal Mohammed</span></a>,</span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Kindly update</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"><br>
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Assist for below store related issue.<br>
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Customer's name: Ameena<br>
Customer's contact number: 33452022<br>
Item name (the last one on the receipt): golden butterfly waste bin</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Issue description: The customer went to Riffa branch and purchased some item (as per the attached invoice) and the store staff told her that they will bring one item
 (golden butterfly waste bin) within 2 days so they asked her to pay, she paid and she came to the store 3 different times and the item didn't reach, so please check and advise if the item is available at the store so that the customer can pick it up. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Samer</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 29 Sep at 11:37 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="text-decoration:none">@Sanjeewa Indragith</span></a> <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="text-decoration:none">@Ajmal Mohammed</span></a>,</span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system">Kindly update
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Assist for below store related issue.<br>
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Customer's name: Ameena<br>
Customer's contact number: 33452022<br>
Item name (the last one on the receipt): golden butterfly waste bin</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue description: The customer went to Riffa branch and purchased some item (as per the attached invoice) and the store staff told her that they will bring one item (golden butterfly
 waste bin) within 2 days so they asked her to pay, she paid and she came to the store 3 different times and the item didn't reach, so please check and advise if the item is available at the store so that the customer can pick it up. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 21 Sep at 4:03 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi <a id="OWAAM24D70D18F87C4ED18FD79FE0E4676160" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sanjeewa Indragith</span></a>
<a id="OWAAMA17499BCF1E047BD8CA433BC4A44A4AC" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ajmal Mohammed</span></a>,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Assist for below store related issue.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><img width="122" height="58" style="width:1.2708in;height:.6041in" id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDMwMzQwNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.2wnP3jM8mUwrg3Iikbj9s3bxns0WCnWsOa2mQaH1BK8" alt="Logo

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<b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, September 16, 2022 4:22 PM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Ajmal Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4846093] - Product information</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue description: The customer went to Riffa branch and purchased some item (as per the attached invoice) and the store staff told her that they will bring one item (golden butterfly
 waste bin) within 2 days so they asked her to pay, she paid and she came to the store 3 different times and the item didn't reach, so please check and advise if the item is available at the store so that the customer can pick it up. <br>
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Customer's name: Ameena <br>
Customer's contact number: 33452022<br>
Item name (the last one on the receipt): golden butterfly waste bin<br>
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Thanks for your help!<br>
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Regards,<br>
Aya.</span></div>
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