Subject: New Reply Received - Returns
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 29 Sep 2022 07:06:28 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">HI, <div><br></div>
<div>I HAVE NOT GOTTEN MY BED REPAIRED YET. IT HAS BEEN TWO WEEKS. I TOOK TWO DAYS OFF FROM WORK (LAST THURSDAY AND THIS THURSDAY) BECAUSE I WAS TOLD I WOULD HAVE YOUR TEAM COME AND FIX MY BED. </div>
<div>THIS IS UNACCEPTABLE AND <b>I WILL SHARE MY TERRIBLE EXPERIENCE WITH HOME CENTRE WITH MY 9,000 INSTAGRAM FOLLOWERS AND MY 21,000 TIKTOK FOLLOWERS AND TELL THEM NOT TO SHOP AT HOME CENTRE. </b>
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<div>I FURNISHED ALL MY HOUSE FROM YOU AND THIS IS THE SECOND TIME THE CUSTOMER SERVICE TEAM HAS DELAYED MY REQUEST FOR WEEKS. </div>
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<div>THIS IS UNACCEPTABLE. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Sep 24, 2022 at 6:17 PM Home Centre UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Hi Team,</div>
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<div dir="ltr" style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank you for reaching out to us with your concern.<br><br>We’re on it - and we’ll do our best to sort this out quickly.<br><br>Please feel free to get in touch if you need further assistance.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;box-sizing:border-box;display:inline'>Home Centre </span>Support Team</div>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr">
<div style="background-color:rgb(255,255,255)" dir="ltr"><b><font>Dana Alrayess</font></b></div>
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<div><font><font color="#20124d">Georgetown University</font><font color="#444444"> | 2021<br></font></font></div>
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<span style="color:rgb(39,78,19);font-family:georgia,serif;font-size:x-small">George Mason University | 2017</span><br>
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<div><font><i>Cell: (310) 993-1529</i></font></div>
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<img src="https://academicjobsonline.org/ajo?groupimg-524-0-1-0" alt="524 0" width="200" height="72" style="font-size: small"><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4882210