Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Sep 2022 15:22:13 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">Dear,</div>
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<div dir="auto">Along with this order, I have ordered a shirt which is not delivered yet.</div>
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<div dir="auto">I request you to cancel the order and refund the money to my account. </div>
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<div>On Wed, 28 Sep 2022 at 5:03 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Anand,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>With reference to order no #4688058028<br><br>We truly apologise for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>During the quality check, we found out that the item (164373292 - - Solid Cargo Pants with Pockets and Button Closure) was not in a good condition to be sold and it was the last of its stock hence we took it out of your order and refunded you for them.<br><br>We will not be happy either if you receive bad items in your order, this is the reason why the item was cancelled and you received a notification regarding the same item.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of the amount (<span style="white-space:pre-wrap" dir="ltr"> </span>QAR79 ) on (28/09/2022) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.<br><br>Feel free to get in touch with us for further assistance.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4930744