Subject: Note Added - [#4909812] Shoe price query
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Sep 2022 15:54:36 +0000

Hi ,    Ahamed Wahab added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4909812    Subject:  Shoe price query   Requester: Javed Z Shah    Note Content:   <div style='font-family: "TW Cen MT", "Century Gothic", sans-serif; font-size: 12pt; color: rgb(0, 0, 0)' class="elementToProof">
<span style="font-size: 14pt">Dear Hussain,</span>
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<span style="font-size: 14pt">Have called the customer more than 6 times but not answering our calls.</span>
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<span style="font-size: 14pt">Basically the customer had purchased SM items on Buy2 Get1 free offer - Rather than mentioning the lowest item free the discount has been applied in all 3 items - Thats why the customer is inquiring about it.</span>
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<font color="#212121"><span style='margin:0px; font-size:14pt; font-family:"TW Cen MT","Century Gothic",sans-serif'>Thanks and Regards,</span></font>
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<span style='margin:0px; font-size:14pt; font-family:"TW Cen MT","Century Gothic",sans-serif'>Ahamed Wahab</span><br>
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<font color="#212121"><span style='margin:0px; font-size:14pt; font-family:"TW Cen MT","Century Gothic",sans-serif'><span style="margin:0px"></span><span style='margin:0px; font-family:"TW Cen MT","Century Gothic",sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols'>0527377641</span></span></font>
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<div>From: Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, September 26, 2022 9:55 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Ahamed Wahab &lt;[email-masked]&gt;<br>
<b>Cc:</b> Praveen Jawadi &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4909812] - Shoe price query
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<div class="x_MsoNormal">Hi <a id="OWAAME0AEA9DAE47A43CDA7A163DD3C0E1948" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Ahamed Wahab</span></a>
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<div class="x_MsoNormal">Kindly request you to investigate the following customer complain and update the status asap…</div>
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<div class="x_MsoNormal">Best Regards!</div>
<div class="x_MsoNormal">Jainul Hussain</div>
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<b>From:</b> Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, September 24, 2022 11:55 AM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;<br>
<b>Cc:</b> Praveen Jawadi &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4909812] - Shoe price query</div>
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<b><i><span style="font-size:13.5pt; color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Hi Team,</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system"> </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Store: Centrepoint Ajman city center branch.</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Customer name; Javed Zahir Shah. </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Contact Number:050 4944577</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">As per the Customer:
<span style="color:#183247">there was one or two items that come free with the purchase of that shoe (socks/spray). when he checked the receipt, it shows charged for both (copy attached). </span>
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<span style="font-size:10.5pt; color:#183247">​</span><span style="font-size:10.5pt; font-family:-apple-system"></span>
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<span style="font-size:10.5pt; color:#183247">Kindly check and do the needful</span><span style="font-size:10.5pt; font-family:-apple-system"></span>
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<span style="font-size:10.5pt; color:#183247">Regards,</span><span style="font-size:10.5pt; font-family:-apple-system"></span>
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<span style="font-size:10.5pt; color:#183247">Samer</span><span style="font-size:10.5pt; font-family:-apple-system"></span>
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<span style="font-size:10.5pt; font-family:-apple-system"><br>
</span><span style="font-size:1.0pt; font-family:fdtktid; color:white">4909812:1125156</span><span style="font-size:10.5pt; font-family:-apple-system">
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