Subject: Ticket Assigned - Missing item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Sep 2022 15:23:16 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Missing item Dear concenrn team,

This is to bring to your attention that I have purchased a 2 set pyjama pack from the Centrepoint - deira city centre branch.

It was a 2 set pyjama set i.e. 2tshirts and 2 pyjamas. However while putting the items in the bag, the cashier forgot to put in one of the tshirt.

I only realised when i came home and checked the bag.

Can you please check with the store and help me resolve this issue?

Below is the Tax invoice that was emailed to me.
Also attaching photos for your reference.

Thanks
Arwa

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________________________________
From: Centrepoint <[email-masked]>
Sent: Thursday, September 8, 2022 11:11 AM
To: [email-masked] <[email-masked]>
Subject: Thank you for shopping with us #21472202989220220908

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Centrepoint - Deira City Centre
Landmark Retail Investment Co.LLC
Deira City Centre
Dubai, Dubai
________________________________
________________________________
2022-09-08T11:11:36+04:00
TRN :  100260641400003

TAX INVOICE
[https://dm.shukran.com/bca/z/image?bc=21472202989220220908&bh=1&lm=2&tm=0]
________________________________
Item    Quantity        Rate    Value-AED
163994325       1       44.00   44.00
Pajama Set 2 Pk-Dino
Total Quantity :        1
Tot Disc        0.00
________________________________
Total : 44.00
Credit  44.00
Total Tender    44.00
Change Due :    0.00
________________________________
TAX SUMMARY
Code    Ex Tax  Tax     Inc Tax
AD      41.90   2.10    44.00
Total   41.90   2.10    44.00
________________________________
Tax Rates
AD: 5
AD:Standard Rate of 5% أد: معدل قياسي من 5٪
A0: 0% أو: صفر معدل
OOS: Out of Scope أوس: خارج النطاق
EX: Tax Exempt إكس: معفى من الضرائب
________________________________
40+ brands, 2000+ stores, 9 countries, experience endless possibilities with the Shukran app. DOWNLOAD NOW<https://dm.shukran.com/pub/cc?_ri_=X0Gzc2X%3DAQpglLjHJlTQG0msRFD9Emc9Cza6hJauAWXjTruK3Amzb5nrzaU4hdq0tcKekzguszfzgSnfVXtpKX%3DUTRTTARRT&_ei_=EM-lRvfwP9Rtf7v7ol7gGenwD3pTOtmBGst2B8iOrtB_-3jK1uHawGuHo6yFMroaCb_MYeWulQslt_zLZF-zHbJh-r_cjUZ3CmoMoyCzbLtcQfO4hF9GvXf7B1VtKfS5EsD_8yYzyvefQr9vjWDpugBrRgkspbLLgU_MuxcEn_958toPsnMra7ohOYwUThrMLwYo6a2FZKvqixIQwX0VFXIJQQgnFM.&_di_=uu32pvf4hte1ec1dbr37rnauucrfops3sivd9pp59mp5buhfcva0> and enjoy exclusive offers, coupons, events and so much more.
Shukran ID      1800000046035551
Shukran Earned  NA
Shukran Redeemed        NA

Shukran is the loyalty and rewards initiative by Landmark Group. Terms & Conditions<https://dm.shukran.com/pub/cc?_ri_=X0Gzc2X%3DAQpglLjHJlTQG0msRFD9Emc9Cza6hJauAWXjTruK3Amzb5nrzaU4hdq0tcKekzguszfzgSnfVXtpKX%3DTBTTTWDAT&_ei_=EM-lRvfwP9Rtf7v7ol7gGenwD3pTOtmBGst2B8iOrtB_-3jK1uHawGuHo6yFMroaCb_MYeWulQslt_zLZF-zHbJh-r_cjUZ3CmoMoyCzbLtcQfO4hF9GvXf7B1VtKfS5El2KsH5PKeL4aEH3GIz9eO7yQ0aQQP9l-3wcPWqh.&_di_=qdp8j3nlnreeukn2o0mad24ht9lvfvbhdhfa45etuth1bji1s480> apply.
________________________________
Credit note will be issued in all cases of refund  or return, where Shukran points balance in your  account is not sufficient to reinstate the Shukran  points earned from this invoice.
REFUNDS AND EXCHANGES
Refund or Exchange permitted within 14 days
of purchase for Unused Unworn goods
returned in original packing presented
along with original receipt only. All
refunds shall be issued in the same
mode as of ORIGINAL PAYMENT.
No refund or exchange shall be allowed on
items damaged or following items
1. Stationery
2. Lingerie
3.Jewelry and Accessories
4.Books
5.Cosmetics
In case of any return or refund,
the Customer shall return
any free or discounted products
bought together as part of any
promotional offer.
Price levied is inclusive for
all items as listed
Terms and Conditions Apply
THANK YOU
PLEASE COME AGAIN
________________________________
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4846321