Subject: Re: [#4654122] - Damaged corner leg of bed - Order no. 8175966450
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Sat, 10 Sep 2022 08:19:38 +0000

Hi Samer Salmeh,  We will try to send the team on before 13/09/2022     
                           
                            On
                            Tue, 26 Jul at  4:48 PM
                            ,  Homecentre <[email-masked]>  wrote:
                             
  Hi Samer Salmeh,  We will send the Rectification team on (28/07/2022)  

                           
                            On
                            Mon, 25 Jul at  6:33 PM
                            ,  Samer Salmeh <[email-masked]>  wrote:
                             
 Hi Team,  Problem Statement:  WWD DAMAGED ITEM Order Date : Jun 28, 2022 Order ID: 8175966450 Item ID: 162102905 - - Vibrant King Bed - 180x200 cm   Assistance Required: Damaged Item 
 
 Issue Description: Customer emailed us informing that he/she received the item on 30th June 2022.  But the item which they recieved is damaged (one (1) corner leg of the bed is tilted outward and seems to be damaged.), customer also provided us the picture of damaged item.  
 
 Now customer is asking for fix /return / exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.  Regards, Samer