Subject: [JIRA] (REL-159587) Refund issue: 6162100065
From: "Neha K (Jira)" <[email-masked]>
To: "samer salmeh" <[email-masked]>
Date: Fri, 09 Sep 2022 13:19:54 +0000

Neha K *made 2 updates* and *edited 1 comment*. REL-System Reliability Engineering - Landmark/REL-159587 Refund issue: 6162100065 

Neha K *made 2 updates* and *edited 1 comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiMjY1ZTY3MWNhMjljNDhiN2IzZGQwZWI0YjEzZDBjNjQiLCJwIjoiaiJ9 )

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REL-159587 ( https://landmark.atlassian.net/browse/REL-159587?atlOrigin=eyJpIjoiMjY1ZTY3MWNhMjljNDhiN2IzZGQwZWI0YjEzZDBjNjQiLCJwIjoiaiJ9 )

Refund issue: 6162100065 ( https://landmark.atlassian.net/browse/REL-159587?atlOrigin=eyJpIjoiMjY1ZTY3MWNhMjljNDhiN2IzZGQwZWI0YjEzZDBjNjQiLCJwIjoiaiJ9 )
Updates
Neha K 5:16 PM GST Resolution: Done Status: To Be Assigned Completed
Comments
Neha K 5:16 PM GST edited

Hi @samer salmeh ,

There is no RMA or cancellations for this order to process refund.

Please create NDR RMA or please check with OMS team if any RMA exists for this order and if it exists, please ask them to publish it to Hybris for the refund to process.

@Faraz Lohani

View issue ( https://landmark.atlassian.net/browse/REL-159587?atlOrigin=eyJpIjoiMjY1ZTY3MWNhMjljNDhiN2IzZGQwZWI0YjEzZDBjNjQiLCJwIjoiaiJ9 )

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