Subject: New Reply Received -
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 29 Aug 2022 09:28:45 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.    Ticket comment <div>Good afternoon iam still not received the refund now more than 3 weeks passed<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br>
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<div>On Sunday, August 7, 2022, 3:03 PM, Homecentre &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Abdollahdoheim,<br><br>Thank you for getting in touch with us.<br><br>With reference to order no #8181259860<br><br>We truly apologise for the inconvenience; however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>During quality check we found out that 1 (162926789 - - Lea Single Bed - 120x200 cm) item was not in a good condition to be sold and it was the last of its stock hence we took it out of your order and refunded you for it.<br><br>We will not be happy either if you receive bad items in your order, this is the reason why the item was cancelled and you received a notification regarding the same item.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of the amount (KWD48.70) on (07/08/2022) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4700064